7900 Ritchie Highway Reviews

I really appreciate the repair services performed by Sears Appliance Repair. They are always on time and keep you informed throughout the process until the repairs are complete. The technicians are knowledgeable and very professional. I wouldn’t hesitate to use them again. Keep up the good work team! Thank you!

Professional. Knowledgable and efficient. Thank you

John and his helper ere on-time, very nice and cleaned up after the repair. I have not tried the washer, but I am pleased with the the repair response and process.

Tech was very knowledgeable and patient enough to explain repair details

I had maintenance service scheduled for some of my appliances. For the first time in over 8 years, I received a text informing me when the Technician will arrive and kept updating it too. I was told they would arrive at 5:15 then changed again to 6pm. I got a call from the Technician Malik that he was on his way at 2:15pm. He arrived shortly and was well mannered. He left an hour later after doing maintenance on 4 appliances. My biggest problem with Sears Repairs is that they are horrible when it comes to Communicating with the customer. I am hesitant about continuing my service with them.

Nice and fast

On time and very professional