7900 Ritchie Highway Reviews

Read reviews from customers who used our services at 7900 Ritchie Highway


Total reviews

898


Average Rating

4.3/5

November 21, 2023
Overall rating

Jeff was extremely helpful!

Brittany S,

November 21, 2023
Overall rating

Thank you for being so honest about our truly old gas range and making it possible for us to have turkey and a few other Thanksgiving treats.

Yvonne L,

November 21, 2023
Overall rating

Alex did a fantastic job. He showed me what was wrong with the heating element and then went above and beyond to show me how to clean out the lint that built up inside the dryer which was great since it’s a fire hazard. Thank you again. Sears Home Services is the best!

Catherine D,

November 22, 2023
Overall rating

Prompt!! Was precise about what the problem was and fixed it.

Terry T,

February 05, 2024
Overall rating

Mario B,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1707175597516

February 06, 2024
Overall rating

The technician was knowledgeable and quickly evaluated and fixed my oven. He had my oven fixed in about 30 minutes and tested it before he left.

Susan B,

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our knowledgeable technician and the efficient service provided to fix your oven. We are glad to hear that your oven was fixed in a timely manner.

Sears Home Services on 1707205354620

August 13, 2026
Overall rating

Tech shared that unit needs replacing. Another company will be contacting me.

Rodrecus J,

Customer service response - Thank you for your feedback, Rodrecus. We're glad the tech provided guidance on your unit and appreciate your input.

Sears Home Services on 1786725244362

August 07, 2026
Overall rating

i have run it once since repair and it is working

Walter E,

Customer service response - Thank you for your feedback, Walter. We're glad to hear your appliance is working after the repair and appreciate your input.

Sears Home Services on 1786105697186

April 12, 2026
Overall rating

The service technician repaired our refrigerator. While I do appreciate his professional demeaner, he could have spent a few extra minutes on the cleanup after the work was completed.

Troy K,

Customer service response - Thank you for your feedback, Troy. We're glad the technician repaired your refrigerator, and we apologize for any oversight in the cleanup process.

Sears Home Services on 1776013513685

April 09, 2026
Overall rating

Our technician was great, he fixed our dryer and its running very good. I would recommend a more realistic window for techs to come out. We were given a window of 8-3pm and the tech arrived after that window and waiting the entire day.

Metallic R,

Customer service response - Thank you for your feedback, Metallic Rose. We're glad to hear your dryer is running well, and we apologize for the inconvenience with the appointment window; we'll work on improving this.

Sears Home Services on 1775776969946

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