7900 Ritchie Highway Reviews

Read reviews from customers who used our services at 7900 Ritchie Highway


Total reviews

858


Average Rating

4.3/5

November 16, 2024
Overall rating

Necie M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1731821237642

November 16, 2024
Overall rating

Jeff was Great! Professional and courteous.

R H,

Customer service response - Thank you for your positive feedback, R! We're delighted to hear that Jeff provided professional and courteous service.

Sears Home Services on 1731822059772

November 07, 2024
Overall rating

Even though he was unable to fix my issue due to the parts being unavailable on a discontinued Fridge, he was very knowledgeable and thorough on explaining the situation.

Tony D,

Customer service response - Thank you for your positive feedback, Tony! We're glad to hear that our technician was knowledgeable and thorough in explaining the situation with your discontinued fridge.

Sears Home Services on 1731028110022

November 06, 2024
Overall rating

Jeff was great. Very knowledgeable and kept us informed. Very professional and friendly

Joyce K,

Customer service response - Thank you for your positive feedback, Joyce! We're delighted to hear that Jeff provided knowledgeable, professional, and friendly service.

Sears Home Services on 1730948009632

November 05, 2024
Overall rating

John, the technician who came to service my Washer, Dryer, and Gas Stove, is a stellar employee for Sears. He did an excellent job servicing my appliances. He was very polite and respectful. Would love to get John for my maintenance appointment every year.

Gary L,

Customer service response - Thank you for your wonderful feedback, Gary! We're delighted to hear that John provided excellent service and we'll be sure to pass on your kind words to him.

Sears Home Services on 1730790204730

November 05, 2024
Overall rating

Great experience! They were timely and repaired my washer within a hour. I'm very satisfied with the service.

Christopher M,

Customer service response - Thank you for your positive feedback, Christopher! We're happy to hear you had a great experience and that your washer was repaired promptly.

Sears Home Services on 1730790231792

November 03, 2024
Overall rating

Professional

Maritza N,

Customer service response - Thank you for your feedback, Maritza! We're delighted to hear you found our service professional.

Sears Home Services on 1730689186611

October 26, 2024
Overall rating

Virginia O,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1730034409685

October 24, 2024
Overall rating

My technician was very professional. Easy to talk to about the job. If I need anymore hvac work I would ask for the same person.

Shawn R,

Customer service response - Thank you for your positive feedback, Shawn! We're delighted to hear that your technician was professional and easy to communicate with.

Sears Home Services on 1729812203098

October 17, 2024
Overall rating

EXCELLENT TECH WITH SUPER TROUBLESHOOTING KNOWLEDGE !!!!!!...👍

Roderick H,

Customer service response - Thank you for your enthusiastic feedback, Roderick! We're thrilled to hear that our technician provided excellent service with superb troubleshooting knowledge.

Sears Home Services on 1729215383154

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