7900 Ritchie Highway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (614 reviews)

Nellie F

July 16, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on July 16, 2025

Omar R

July 15, 2025

Best tech services

Source: Google

Customer service response - Thank you for your positive feedback, Omar! We're happy to hear you found our tech services the best.

Sears Home Services on July 15, 2025

Glenda G

July 14, 2025

Finally got my dryer fixed and can use it now after a month (6/9-7/11) of not having it. Thank you.

Source: Google

Customer service response - Thank you for your feedback, Glenda! We're happy to hear that your dryer is fixed and you can use it again.

Sears Home Services on July 13, 2025

Denise K

July 20, 2025

Excellent technician!! Owned his mistake.

Source: Google

Customer service response - Thank you for your positive feedback, Denise! We're happy to hear that you found our technician excellent.

Sears Home Services on July 10, 2025

Jessica D

July 09, 2025

Technician arrived on time, polite, friendly. Communicated the issue and remedy. Would use this service again. Chose not to fix oven, but replace due to cost and how old the unit is.

Source: Google

Customer service response - Thank you for your positive feedback, Jessica! We're happy to hear that our technician was on time, polite, and communicative.

Sears Home Services on July 09, 2025

Randolph K

July 08, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 08, 2025

Maxine C

July 07, 2025

The technicians were very pleasant, knowledgeable, efficient and professional.

Source: Google

Customer service response - Thank you for your positive feedback, Maxine! We're happy to hear that our technicians were pleasant, knowledgeable, efficient, and professional.

Sears Home Services on July 07, 2025

Rochelle G

July 03, 2025

Well, the unit is probably 20 years old or more, so we were hoping it would be replaced. I don’t think it cleans as well as it used to. But, we’re glad it finally is operational.

Source: Google

Customer service response - Thank you for your feedback, Rochelle! We're happy to hear that your unit is operational again, even if it's not cleaning as well as it used to.

Sears Home Services on July 02, 2025

William B

July 03, 2025

Tyrone was communicative, thorough, and accommodating. Thank you for your professionalism!

Source: Google

Customer service response - Thank you for your positive feedback, William! We're happy to hear that Tyrone was communicative, thorough, and accommodating.

Sears Home Services on July 02, 2025

Lindsly F

July 01, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 01, 2025

Average Rating: 4.2/5 (614 reviews)