Appointment Lookup
802-552-4364
7900 Ritchie Highway Reviews
Read reviews from customers who used our services at 7900 Ritchie Highway
Total reviews
860
Average Rating
4.3/5
John was very knowledgeable and communicative about the entire service process. I was glad to have him throughout this entire ordeal to follow through with all the repair issues until completion today. I hope to see him on any calls going forward as I know it will be a job well done.
Sandra B,
Customer service response - Thank you for your kind words about John and his dedication to resolving your repair issues. We are thrilled to hear your positive experience and look forward to serving you again in the future.
Sears Home Services on 1720498139961
Patrick H,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1720414527281
Christine H,
Customer service response - Thank you so much for the fantastic 5-star rating, Christine! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1720152471271
Outstanding attention to detail.
Randy A,
Customer service response - Thank you for taking the time to share your experience and highlighting our attention to detail. We're thrilled you're satisfied with our service!
Sears Home Services on 1719919779852
Althea H,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1719923101299
Our service provider was prompt and courteous. He worked diligently on the problem until it was resolved.
Joseph T,
Customer service response - Thank you for your kind words. We're thrilled to hear about your positive experience with our service!
Sears Home Services on 1719921719785
.The service tech was awesome. However, I should not have had to call to see where the tech was. My appt was schedule 2 weeks ago for this morning between 8-12 noon. Not sure what happened. I am not a fan of having to call for service. The phone system is not working like it used to . If you are using AI, please stop and go back to live people who can follow directions and not cancel appt. This seems to be a problem just recently. My tech who came today and the tech who came 2 weeks ago were great and easy to talk to. Please consider putting people back to work and get customer service worked out with easy to follow prompts on the phone. I hope this improves.
Sally D,
Customer service response - We are sorry for the inconvenience and appreciate your feedback. We're working on improving our customer service and will take your suggestions seriously.
Sears Home Services on 1719793122312
Technician was very courteous and cleaned up when he was finished. Very professional oven now works perfectly.
Norman,
Customer service response - Thank you for highlighting our technician's professionalism and tidiness. We're delighted you noticed our commitment to customer service.
Sears Home Services on 1719793186617
He was very professional.
Robin W,
Customer service response - Thank you for your review! We’re glad to hear you found our service professional.
Sears Home Services on 1719793234302
Vanessa B,
Customer service response - A big thank you, Vanessa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719476331066
