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7900 Ritchie Highway Reviews
Read reviews from customers who used our services at 7900 Ritchie Highway
Total reviews
861
Average Rating
4.3/5
John D,
Customer service response - Thank you for awarding us a solid 4-star rating, John! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1709606519863
I appreciated the call ahead of time to let me know they were on their way. The techs, Juwan and Lamon (?) worked well together and were very professional and explained things so I could understand.
Lela C,
Customer service response - We're glad you appreciated our proactive communication and that Juwan and Lamon provided professional service. Thank you for taking the time to leave a review!
Sears Home Services on 1709230612675
Jeffery B. has great communication and customer service skills! He was very kind and completed the repair very quickly! Iād call him again if needed! Excellent service!
Patty E,
Customer service response - Thank you for your kind words! We are thrilled to hear that Jeffery provided you with excellent service and completed the repair quickly. We look forward to assisting you again in the future if needed.
Sears Home Services on 1709142529912
Rebecca R,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1708854890735
DAngelo F,
Customer service response - Thank you so much for the fantastic 5-star rating, DAngelo! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1708271875676
Our technician was VERY polite and VERY knowledgeable. 10/10 all day recommend! š
Anthony S,
Customer service response - Thank you for your kind review! We appreciate your positive feedback and recommendation. We strive to provide excellent service, and we're glad to hear that our technician was polite and knowledgeable.
Sears Home Services on 1706912344254
Daniel K,
Customer service response - Thank you so much for the fantastic 5-star rating, Daniel! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1706573629763
He did a great job and knew what he was doing.
Nicky C,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you were satisfied with our service and that our technician did a great job. We appreciate your feedback.
Sears Home Services on 1706710699724
Cheryl G,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1706488709305
Jeff was so nice. He called me to communicate his schedule and approximate arrival time. He put on his shoe covers even thought I told him don't worry about them. He also finished the work so quickly. He was just so nice.
Ronnie J,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Jeff and his professionalism during the repair process. We're glad that he was able to communicate effectively and complete the work efficiently.
Sears Home Services on 1706229781022
