3235 Donnell Drive Reviews

Read reviews from customers who used our services at 3235 Donnell Drive


Total reviews

379


Average Rating

4.2/5

October 21, 2025
Overall rating

The technician was very punctual, polite, friendly, professional and knowledgeable.

Woody G,

Customer service response - Thank you for your wonderful review, Woody! We're glad to hear our technician was punctual, polite, and knowledgeable during your service.

Sears Home Services on 1761087473103

October 19, 2025
Overall rating

Jacqueline J,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1760928353985

October 19, 2025
Overall rating

The Tech was very very respectful really wanted to help me with the dryer but needed a manager approval for that day, so he had to come Back the next day and complete the job. He had no attitude about come out three times.

Sandra B,

Customer service response - Thank you for your wonderful review, Sandra! We're glad to hear our technician was respectful and committed to helping with your dryer issue.

Sears Home Services on 1760924605326

October 19, 2025
Overall rating

Debra C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1760928364063

October 13, 2025
Overall rating

Ali extremely professional and knowledgeable with keen customer service skills

Patricia E,

Customer service response - Thank you for your wonderful review, Patricia! We're glad to hear Ali provided professional and knowledgeable service with excellent customer care.

Sears Home Services on 1760403604496

October 13, 2025
Overall rating

Robyn B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1760404159015

October 13, 2025
Overall rating

Technician Sangin was extremely knowledgeable and completed the repair efficiently. While the previous two (2) Sears technicians had provided false information to me and made misrepresentations concerning the required repair, Mr. Sangin was straightforward, and had candor and veracity concerning the required repair.

Willie W,

Customer service response - Thank you for your wonderful review, Willie! We're glad to hear Sangin provided knowledgeable and efficient service, and we appreciate your patience with the previous experiences.

Sears Home Services on 1760316859041

September 14, 2025
Overall rating

Nimish J,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1757906890967

September 14, 2025
Overall rating

The report was a total professional. As he entered the house he put on shoe covers . He did tell me to set the thermostat at 65° which I did and he went back outside. Within 10 minutes he was back at the front door with a broken unit that he had replaced and informed me that my air conditioning was not working. And I am happy to say the temperature in my house is slowly going down now to 74° And dropping.

Andre C,

Customer service response - Thank you for your wonderful review, Andre! We're glad to hear our technician was professional and efficiently resolved your air conditioning issue.

Sears Home Services on 1757906130828

September 11, 2025
Overall rating

The technician was on time, very professional and knowledgeable to my questions. This was service for my Furnace. And cost was $0.00. Thank you.

ancelia L,

Customer service response - Thank you for your wonderful review, Ancelia! We're glad to hear our technician was punctual, professional, and knowledgeable during your furnace service.

Sears Home Services on 1757642600808

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