Appointment Lookup
802-552-4364
3235 Donnell Drive Reviews
Read reviews from customers who used our services at 3235 Donnell Drive
Total reviews
420
Average Rating
4.2/5
Severino was communicative and efficient. He did great work - in and out. I did not like that everything was managed by AI prior to the day of service.
M J,
Customer service response - Thank you for your feedback, M Jenkins! We're glad to hear Severino was communicative and efficient, and we appreciate your input on the AI management process.
Sears Home Services on 1789682195606
Fasil was very professional and went over the options. When I selected the option that I wanted he proceeded to quickly do the work. He had been at my house last year and he is very easy to understand and work with. I highly recommend him .
John W,
Customer service response - Thank you for your feedback, John! We're glad to hear Fasil was professional, clear, and efficient, and that you had a positive experience working with him again.
Sears Home Services on 1789072733270
Anita G,
Customer service response - Thank you for the amazing 5-star review, Anita! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789063507254
Awesome tech. Quick repair.Wuite knowledgeable.
Tatinytia H,
Customer service response - Thank you for your feedback, Tatinytia! We're glad to hear the technician was awesome, quick, and knowledgeable.
Sears Home Services on 1788977091117
His service was professional and his knowledge helped him to complete the job promptly.
Bruce W,
Customer service response - Thank you for your feedback, Bruce! We're glad to hear the technician's professionalism and knowledge helped complete the job promptly.
Sears Home Services on 1788976581216
Technician was very thorough
Tim F,
Customer service response - Thank you for your feedback, Tim! We're glad to hear the technician was very thorough.
Sears Home Services on 1788629301130
The technician was professional, knowledgeable and polite. He completely repaired the machine without any issues.
Gladys C,
Customer service response - Thank you for your feedback, Gladys! We're glad to hear the technician was professional, knowledgeable, and polite, and that the machine was repaired without any issues.
Sears Home Services on 1788557130799
Polite, knowledgeable, efficient. Thanks for communicating other services that would be beneficial. We will call to set up these appointments.
Nia S,
Customer service response - Thank you for your feedback, Nia! We're glad to hear the technician was polite, knowledgeable, and efficient, and that you found the additional service information helpful.
Sears Home Services on 1788029099183
Kamilah O,
Customer service response - Thank you for the amazing 5-star review, Kamilah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787982479375
Wonderful and knowledgeable technician! Thank you!
Mary B,
Customer service response - Thank you for your feedback, Mary! We're glad to hear the technician was wonderful and knowledgeable.
Sears Home Services on 1787847936120
Tech was polite professional and did excellent service
Vanessa G,
Customer service response - Thank you for your feedback, Vanessa! We're glad to hear the tech was polite, professional, and provided excellent service.
Sears Home Services on 1787684559224
Technician courteous, competent and quick.
Timothy P,
Customer service response - Thank you for your feedback, Timothy! We're glad to hear the technician was courteous, competent, and quick.
Sears Home Services on 1786643957648
Alexandra I,
Customer service response - Thank you for the amazing 5-star review, Alexandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786565130098
He was on time. He was very professional and I like his service. He was very nice
Lisa C,
Customer service response - Thank you for the amazing 5-star review, Lisa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786138582983
Stanley W,
Customer service response - Thank you for the amazing 5-star review, Stanley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786028392163
Valerie T,
Customer service response - Thank you for the amazing 5-star review, Valerie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785949301036
The technician thoroughly inspected my AC unit and explained everything throughout the inspection. It was determined that I needed a new capacitor. He was very knowledgeable and professional.
Terrine F,
Customer service response - Thank you for your feedback, Terrine! We're glad to hear the technician was thorough, knowledgeable, and professional during your AC unit inspection.
Sears Home Services on 1785892320623
The technician that Came today to view and repair. My refrigerator Ice Maker, Was polite, Explain what he was doing, Extremely knowledgeable of the Appliance. The prior technician was not knowledgeable of appliance Ice Maker.. That’s why I didn’t submit a review when that Service Ice Maker..Thank you Deborah Fleming 🌷
Deborah F,
Customer service response - Thank you for your feedback, Deborah! We're glad to hear the technician was polite, knowledgeable, and explained the repair process for your ice maker.
Sears Home Services on 1785781380994
Very timely and precise with the work.
Iris W,
Customer service response - Thank you for your feedback, Iris! We're glad to hear the service was timely and precise.
Sears Home Services on 1785467354207
Juliana J,
Customer service response - Thank you for the amazing 5-star review, Juliana! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785446255326
I received great professional service on my HVAC unit. I would definitely recommend! They replaced a capacitor and cleaned the heat coils.
Marquil E,
Customer service response - Thank you for your feedback, Marquil! We're glad to hear you received great professional service on your HVAC unit and appreciate your recommendation.
Sears Home Services on 1785444457696
Very thorough and professional
Bodija B,
Customer service response - Thank you for your feedback, Bodija! We're glad to hear our service was thorough and professional.
Sears Home Services on 1785349216865
Rukiya F,
Customer service response - Thank you for the amazing 5-star review, Rukiya! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785194771225
The repair person was kind, professional, & knowledgeable. In addition to the repair for $150. I paid $60 to have the vent cleaned. Thanks!
Cybill M,
Customer service response - Thank you for your feedback, Cybill! We're glad to hear the repair person was kind, professional, and knowledgeable, and that you were satisfied with the repair and vent cleaning services.
Sears Home Services on 1785168506816
Service was satisfying.
Voloris W,
Customer service response - Thank you for your feedback, Voloris! We're glad to hear you were satisfied with the service.
Sears Home Services on 1784846032961
