3235 Donnell Drive Reviews
Read reviews from customers who used our services at 3235 Donnell Drive
Total reviews
379
Average Rating
4.2/5
Lewis H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747614789699
Erik F,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1747361208349
B J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747272790765
James D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1747272790721
john J,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1747185288291
Beryl S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747093510945
Briona S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1747026499504
Shariffi, was exemplary, honest and personable. He took the time to share with us the problem with the refrigerator and even explained it to my son over the phone. Bravo!
Carolyn J,
Customer service response - Thank you for your wonderful review, Carolyn! We're glad to hear Shariffi provided exemplary and personable service, taking the time to explain the issue with your refrigerator.
Sears Home Services on 1746399224048
Claude B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1746145372393
HVAC AC unit no additional fee maintenance check and fee charged service appointment. Tech Called to inform of arrival for maintenance check. Arrived on time, was professional and courteous and diagnosed issue. Second appointment scheduled. Tech (same person) called in advance and arrived in timely manner. Was polite and courteous. Repaired the issue. I don't understand why Sears does not allow the tech to diagnose any issues and do any needed repairs in one visit. The only reason I can come up with is there is no fee charged for the maintenance check but a fee is charged if a second appointment is needed for a repair. That is not a technician issue, it's a Sears policy issue.
Linda G,
Customer service response - Thank you for your detailed review, Linda! We're glad to hear our technician provided timely and courteous service. We appreciate your feedback regarding the appointment process and will take it into consideration.
Sears Home Services on 1746069707454