161 Big Elk Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (96 reviews)

Jackie V

June 16, 2025

Very professional did what he needed to do was very pleasant.

Source: Google

Customer service response - Thank you for your review, Jackie! We're glad to hear you found our service professional and pleasant.

Sears Home Services on June 16, 2025

Kira S

June 12, 2025
Source: Google

Customer service response - Hi Kira, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 12, 2025

Ray P

June 05, 2025

Diagnosed, repaired AC, professional and courteous, appreciated by me and my family Thanks RP

Source: Google

Customer service response - Thank you for your review, Ray! We're glad to hear our service was professional and courteous, and that your AC issue was resolved to your satisfaction.

Sears Home Services on June 05, 2025

Don H

June 03, 2025

Mike was very helpful in explaining the troubleshooting process to detect cause of ice and frost buildup. Not sure if issue is resolved, but hopefully it is.

Source: Google

Customer service response - Thank you for your review, Don! We're glad to hear that Mike was helpful in explaining the troubleshooting process, and we hope the issue is resolved.

Sears Home Services on June 03, 2025

Peter M

June 02, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 01, 2025

Bill T

May 28, 2025

Great job quick professional

Source: Google

Customer service response - Thank you for your review, Bill! We're glad to hear you found our service quick and professional.

Sears Home Services on May 27, 2025

kelvin R

May 09, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 09, 2025

George J

May 09, 2025

The technician was very knowledgeable and down to earth. Very smooth repair with the jokes in between.

Source: Google

Customer service response - Thank you for your review, George! We're glad to hear our technician was knowledgeable and made the repair process enjoyable with some humor.

Sears Home Services on May 09, 2025

Kenneth M

May 09, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 09, 2025

Doris M

May 05, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 05, 2025

Average Rating: 4.5/5 (96 reviews)
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