161 Big Elk Mall Reviews

Read reviews from customers who used our services at 161 Big Elk Mall


Total reviews

205


Average Rating

4.5/5

September 06, 2026
Overall rating

Technician was professional and provided helpful info and tips on avoiding further microwave mishaps. The overall experience was great and I would use Sears again.

Stacey G,

Customer service response - Thank you for your feedback, Stacey! We're glad to hear the technician was professional and provided helpful tips, and we're happy you had a great experience.

Sears Home Services on 1788719052526

September 02, 2026
Overall rating

The representative was a very polite and professional gentlemen. He was efficient fixed the job I was having with my dryer.

Ms G,

Customer service response - Thank you for your feedback, Ms Chris Green! We're glad to hear the representative was polite, professional, and efficiently fixed your dryer issue.

Sears Home Services on 1788377785981

August 24, 2026
Overall rating

Shakil was a very good person. Highly recommend

Tyrone V,

Customer service response - Thank you for your feedback, Tyrone! We're glad to hear Shakil was a very good person and that you highly recommend him.

Sears Home Services on 1787614033612

August 14, 2026
Overall rating

The tech got here pretty quickly. Very professional and knowledgeable! Unfortunately we found out we need a new washer but we got the information we needed to move forward. Great customer service! I really appreciate dealing with professional people!

Greg E,

July 29, 2026
Overall rating

Excellent job. Punctual. Thorough.

Joan M,

Customer service response - Thank you for your feedback, Joan! We're glad to hear you received an excellent, punctual, and thorough service.

Sears Home Services on 1785328912842

July 27, 2026
Overall rating

Ashley P,

Customer service response - Thank you for the amazing 5-star review, Ashley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785248898841

July 17, 2026
Overall rating

Nice gentleman pleasant personality, knowledgeable: shows repair progress as he's doing it.

Miriam N,

Customer service response - Thank you for your feedback, Miriam! We're glad to hear the technician was pleasant, knowledgeable, and kept you informed during the repair process.

Sears Home Services on 1784328010975

July 13, 2026
Overall rating

Shyheim P. was very professional and finished the job at 9:30pm. Kudos to him to his dedication.

Ken P,

Customer service response - Thank you for your feedback, Ken! We're glad to hear Shyheim P. was professional and dedicated, completing the job late in the evening.

Sears Home Services on 1783994948044

June 24, 2026
Overall rating

I Courteous. Professional, and knowledgeable. Assessed the dishwasher and pointed to the issue. Explained how this could easy happen.

Sarah D,

June 23, 2026
Overall rating

Topaz B,

Customer service response - Thank you for the amazing 5-star review, Topaz! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782218237738

Showing 1 - 10 reviews

Pagination
Pagination
See all details for 161 Big Elk Mall