161 Big Elk Mall Reviews

Read reviews from customers who used our services at 161 Big Elk Mall


Total reviews

188


Average Rating

4.5/5

March 25, 2026
Overall rating

Great service

Michael H,

Customer service response - Thank you for your review, Michael! We're glad to hear you received great service.

Sears Home Services on 1774490971218

March 16, 2026
Overall rating

Dave U,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1773704985975

March 13, 2026
Overall rating

The tech was very professional and great in answering questions.

Denyse W,

Customer service response - Thank you for your review, Denyse! We're glad to hear our tech was professional and helpful in answering your questions.

Sears Home Services on 1773360777772

March 13, 2026
Overall rating

Linda W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1773360895783

March 11, 2026
Overall rating

Benjamin C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1773188384041

February 20, 2026
Overall rating

Shyheim was my technician. He was respectful, diligent, and highly competent. Unfortunately, my repair required three visits and Sears process of analyzing the problem, ordering replacement parts, and rescheduling services is very efficient and required minimal actions on my part. Shyheim was in and out of my house in less than a half hour on each visit, including one visit on a Saturday. Sears' SMS communication allows customers to select convenient appointment times. He highly encouraged me to call if any other issues popped up or if I had any questions.

Matt A,

Customer service response - Thank you for your review, Matt! We're glad to hear Shyheim provided respectful and efficient service, and that our process and communication met your needs.

Sears Home Services on 1771547845967

February 17, 2026
Overall rating

Michael called ahead, arrived when he said, explained the problem and the solution, conducted himself professionally, performed the repair competently and efficiently, and was in and out in about 30-45 minutes. I am pleased with the service.

Yolanda H,

Customer service response - Thank you for your review, Yolanda! We're glad to hear Michael provided professional and efficient service while repairing your appliance.

Sears Home Services on 1771288500185

February 13, 2026
Overall rating

Thomas,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1770943685131

February 01, 2026
Overall rating

Jamie G,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1769998046386

January 19, 2026
Overall rating

Carl S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1768881278268

Showing 81 - 90 reviews

PaginationPagination
See all details for 161 Big Elk Mall