161 Big Elk Mall Reviews
Read reviews from customers who used our services at 161 Big Elk Mall
Total reviews
205
Average Rating
4.5/5
Van S,
Customer service response - Thank you for the amazing 5-star review, Van! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776989003139
Our tech was prompt, friendly, and knowledgeable. He had the correct parts and fixed our Whirlpool ice-maker. In-and-out in less than 30 minutes! 10/10 would recommend.
Mitch,
Customer service response - Thank you for your feedback, Mitch! We're glad to hear our technician was prompt, friendly, and knowledgeable, and that he efficiently fixed your Whirlpool ice-maker.
Sears Home Services on 1775489589977
Repair person was kind and informative. Great job. Thanks
Alvin T,
Customer service response - Thank you for your review, Alvin! We're glad to hear our repair person was kind and informative while doing a great job.
Sears Home Services on 1774575451860
Great service
Michael H,
Customer service response - Thank you for your review, Michael! We're glad to hear you received great service.
Sears Home Services on 1774490971218
Dave U,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773704985975
The tech was very professional and great in answering questions.
Denyse W,
Customer service response - Thank you for your review, Denyse! We're glad to hear our tech was professional and helpful in answering your questions.
Sears Home Services on 1773360777772
Linda W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773360895783
Benjamin C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773188384041
Shyheim was my technician. He was respectful, diligent, and highly competent. Unfortunately, my repair required three visits and Sears process of analyzing the problem, ordering replacement parts, and rescheduling services is very efficient and required minimal actions on my part. Shyheim was in and out of my house in less than a half hour on each visit, including one visit on a Saturday. Sears' SMS communication allows customers to select convenient appointment times. He highly encouraged me to call if any other issues popped up or if I had any questions.
Matt A,
Customer service response - Thank you for your review, Matt! We're glad to hear Shyheim provided respectful and efficient service, and that our process and communication met your needs.
Sears Home Services on 1771547845967
Michael called ahead, arrived when he said, explained the problem and the solution, conducted himself professionally, performed the repair competently and efficiently, and was in and out in about 30-45 minutes. I am pleased with the service.
Yolanda H,
Customer service response - Thank you for your review, Yolanda! We're glad to hear Michael provided professional and efficient service while repairing your appliance.
Sears Home Services on 1771288500185