161 Big Elk Mall Reviews

Read reviews from customers who used our services at 161 Big Elk Mall


Total reviews

188


Average Rating

4.5/5

May 20, 2026
Overall rating

C T,

Customer service response - Thank you for the amazing 5-star review, C! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779309369023

May 20, 2026
Overall rating

Very conscientious of his work. The only complaint I have is not against him it is against Sears itself. I can’t get a human to talk to me. And that makes me mad. I am owed money and I need to turn in for food loss. No human voice ever. I hate AI

Carol T,

Customer service response - Thank you for your feedback, Carol! We're glad to hear the service was conscientious. Please contact us directly so we can assist you with your concerns.

Sears Home Services on 1779309369363

May 15, 2026
Overall rating

Good customer service

Bobby D,

Customer service response - Thank you for your feedback, Bobby! We're glad to hear you had a good customer service experience.

Sears Home Services on 1778943413334

May 13, 2026
Overall rating

Mike did an excellent job. He knew the task and performed it promptly.

travis C,

Customer service response - Thank you for your feedback, Travis! We're glad to hear Mike did an excellent job and performed the task promptly.

Sears Home Services on 1778772722760

May 04, 2026
Overall rating

Barry came out and fixed my refrigerator, he was efficient in his job.

Vera D,

Customer service response - Thank you for your feedback, Vera! We're glad to hear Barry was efficient in fixing your refrigerator.

Sears Home Services on 1777932955634

April 26, 2026
Overall rating

Great job. Very professional.

Famatta K,

Customer service response - Thank you for your feedback, Famatta! We're glad to hear you found our service professional and that we did a great job.

Sears Home Services on 1777203600620

April 25, 2026
Overall rating

Ashley D,

Customer service response - Thank you for the amazing 5-star review, Ashley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777145322459

April 24, 2026
Overall rating

Van S,

Customer service response - Thank you for the amazing 5-star review, Van! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776989003139

April 05, 2026
Overall rating

Our tech was prompt, friendly, and knowledgeable. He had the correct parts and fixed our Whirlpool ice-maker. In-and-out in less than 30 minutes! 10/10 would recommend.

Mitch,

Customer service response - Thank you for your feedback, Mitch! We're glad to hear our technician was prompt, friendly, and knowledgeable, and that he efficiently fixed your Whirlpool ice-maker.

Sears Home Services on 1775489589977

March 26, 2026
Overall rating

Repair person was kind and informative. Great job. Thanks

Alvin T,

Customer service response - Thank you for your review, Alvin! We're glad to hear our repair person was kind and informative while doing a great job.

Sears Home Services on 1774575451860

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