161 Big Elk Mall Reviews
Read reviews from customers who used our services at 161 Big Elk Mall
Total reviews
188
Average Rating
4.5/5
Alfred H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1763599279896
Long G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763430628678
Paul was persistent in making sure my washer was fixed before he left. He was very professional and did a fantastic job! Thank you Paul. We are cooking! lol.
PL F,
Customer service response - Thank you for your review! We're glad to hear Paul was persistent and professional in fixing your washer.
Sears Home Services on 1763345625059
Very nice job. Thanks Andy.
Andrew W,
Customer service response - Thank you for your review, Andrew! We're glad to hear you were pleased with the job.
Sears Home Services on 1762915645410
Mike was very thorough and did a great job communicating with me throughout the day to let me know when he’d arrive
Matthew S,
Customer service response - Thank you for your review, Matthew! We're glad to hear Mike was thorough and communicated well with you throughout the day.
Sears Home Services on 1762915989455
The cost was high for the service to fix double oven so signed up for warranty plan for all appliances for the future. If you have a double oven best to use spill mats and clean by hand with soap and water or maybe a baking soda recipe. Oven temps get too hot for double wall ovens and can cause problems.
Jacqueline B,
Customer service response - Thank you for your review, Jacqueline! We're glad you found a solution with our warranty plan and appreciate your tips on maintaining double ovens.
Sears Home Services on 1762738035255
Knowledgeable and helpful - addressed our issues and provided solutions
Aaron M,
Customer service response - Thank you for your review, Aaron! We're glad to hear you found our service knowledgeable and helpful in addressing your issues.
Sears Home Services on 1762738030229
Very helpful! Great service.
Brian H,
Customer service response - Thank you for your review, Brian! We're glad to hear you found our service helpful and great.
Sears Home Services on 1761868618687
betty S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1761533119392
Super fast and efficient! Sent a request at 9pm, by 9am next morning it was fixed and running. Thank you!
Yury U,
Customer service response - Thank you for your review, Yury! We're glad to hear you found our service super fast and efficient.
Sears Home Services on 1761532655321