Appointment Lookup
802-552-4364
161 Big Elk Mall Reviews
Read reviews from customers who used our services at 161 Big Elk Mall
Total reviews
188
Average Rating
4.5/5
Most knowledgable, well spoken, and politist technician I have ever seen! Also communicated appointments very well.
Tony H,
Customer service response - Thank you for your review, Tony! We're glad to hear our technician was knowledgeable, well-spoken, polite, and communicated appointments effectively.
Sears Home Services on 1755658819730
Great service! Very pleasant and professional.
Barry J,
Customer service response - Thank you for your review, Barry! We're glad to hear you found our service pleasant and professional.
Sears Home Services on 1755658805999
I had an issue with my dishwasher. Great service. Next time Can you have your technicians to wear shoe covers. I am tryimg to save my rugs. The iissue was my filter was clogged with grease.
Debbie E,
Customer service response - Thank you for your review, Debbie! We're glad to hear you received great service, and we'll take your suggestion about shoe covers into consideration for future visits.
Sears Home Services on 1755460244911
Diagnosed dishwasher, needs new circuit board, dishwasher will be replaced
Francis L,
Customer service response - Thank you for your review, Francis! We're glad to hear the diagnosis was clear, and we hope the replacement process goes smoothly.
Sears Home Services on 1754523249333
Barry was very nice and was efficient. Answered my questions and we even shared a couple laughs about my dust bunnies under the front of the fridge.
Mary R,
Customer service response - Thank you for your review, Mary! We're glad to hear that Barry was nice, efficient, and made the service enjoyable with a few laughs.
Sears Home Services on 1753924703251
Shaheem is an effective communicator regarding scheduling and service details. He answered our questions with professionalism and knowledge. And he offered relevant suggestions for ongoing appliance upkeep. We’re very satisfied with his service. Thanks!
Leigh A,
Customer service response - Thank you for your review, Leigh! We're glad to hear that Shaheem was an effective communicator, professional, and knowledgeable, and that you were satisfied with his service.
Sears Home Services on 1753659642630
Brian W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753662734449
Gregory is always professional and very competent, with the homeowners best interest at the forefront.
Brian U,
Customer service response - Thank you for your review, Brian! We're glad to hear that Gregory is consistently professional and focused on your best interests.
Sears Home Services on 1753406139052
Barry was lovely. On time and very professional.
AJ L,
Customer service response - Thank you for your review, AJ! We're glad to hear that Barry was lovely, on time, and professional.
Sears Home Services on 1753141488373
He was great. Very polite, respectful and friendly. I would recommend him to anyone.
Mary H,
Customer service response - Thank you for your review, Mary! We're glad to hear you found our technician polite, respectful, and friendly, and we appreciate your recommendation.
Sears Home Services on 1752807849092
