161 Big Elk Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chase J
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 15, 2024
Gregory H
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 10, 2024
Julie N
Paul was awesome! Unfortunately he couldn’t fix the stove because it is an electrical problem, but he was super helpful and professional.
Customer service response - Thank you for your review, Julie! We're glad to hear that Paul was helpful and professional, even though the issue was electrical and couldn't be fixed.
Sears Home Services on October 06, 2024
Camilla B
He was very friendly and professional. He knew exactly what he was doing. Thank you for sending him to service us
Customer service response - Thank you for your kind words, Camilla! We're delighted to hear about your positive experience with our friendly and professional technician.
Sears Home Services on October 01, 2024
rose S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 26, 2024
Rosemary C
Paul was very patient and courteous. Knowledgeable about what needed to be done.
Customer service response - Thank you for your kind words about Paul's patience and knowledge. We're delighted to hear you had a positive experience with our service!
Sears Home Services on September 25, 2024
Kayla C
Technican was very nice and helpful. Unfortunately our problem was not fixable but he did what he could
Customer service response - Thank you for your review and understanding. We're glad to hear our technician was nice and helpful, and we're sorry the issue couldn't be resolved.
Sears Home Services on September 25, 2024
Beverly F
Shyheim was very courteous and professional from the first phone contact. Shyheim made 3 separate repair visit for our Whirlpool washing machine. He diagnosed the problem on his first visit, spent quite a long time troubleshooting, ordered the correct part, came back to replace part only to discover another part was no longer working & once again ordered part required. Each time he made phone contact he was so professional & courteous. He was a very personable young man & I highly recommend his services.
Customer service response - Thank you for your detailed review and recommendation of Shyheim's services. We're delighted to hear about your positive experience with his professionalism and dedication throughout the repair process.
Sears Home Services on August 27, 2024
Brian H
The technician was very knowledgeable and polite. He diagnosed the problem and replaced the necessary part right away. I am very pleased and would recommend Sears services should anyone need it.Again, thank you.
Customer service response - Thank you for your kind words and recommendation! We're delighted to hear you had a positive experience with our knowledgeable and polite technician.
Sears Home Services on August 27, 2024
walter H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 22, 2024
