161 Big Elk Mall Reviews
Read reviews from customers who used our services at 161 Big Elk Mall
Total reviews
188
Average Rating
4.5/5
sharon C,
Customer service response - Thank you so much for the fantastic 5-star rating, sharon! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711685915416
Joe G,
Customer service response - Thank you so much for the fantastic 5-star rating, Joe! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711607297588
We had the pleasure to have John in our home to fix our HVAC/AC system. He was very professional, detail oriented, he was very respectful of our home and wore protective gear to keep floors clean. He made sure his working areas were clean and neat, he cleaned up after himself. Mr. John is probably the best technician we had work in our home so far! He made sure to tackle the problem, fixed it, tested both HVAC/ AC numerous times to make sure everything was in working order. Got a new thermostat for half the price and a new valve for the safety switch system. We were very glad to have such a professional taking care of our system which is finally working great!
Laura S,
Customer service response - Thank you for your kind words about John and for recognizing his professionalism and dedication. We're thrilled to hear your system is working great now!
Sears Home Services on 1710996177975
My repair man was professional and very nice!! I appreciate his services!!
Taneicha W,
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience with our technician.
Sears Home Services on 1710811808712
Thank you for your diagnosis!
Amy H,
Customer service response - Thank you for taking the time to leave a review on Sears Appliance Repair and provide feedback about our diagnosis. We appreciate your input.
Sears Home Services on 1706289236924
These were the absolute best service people I have ever encountered. Polite, knowledgeable and very professional.
George D,
Customer service response - Thank you for taking the time to leave such a positive review of our sears appliance repair. We appreciate your kind words and are thrilled to hear that our team provided you with excellent service.
Sears Home Services on 1707469250377
Very knowledgeable & efficient... after hearing what was wrong with our microwave, he said what was wrong with it. Had the parts on hand, made the repair, & it works!!!
Carmen G,
Customer service response - Thank you for taking the time to share your positive experience with Sears Appliance Repair. We appreciate your kind words and are glad that we were able to quickly diagnose and fix the issue with your microwave.
Sears Home Services on 1707358948626
Tamara D,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707175179183
The gentleman that came to repair the machine is a HUGE asset for sears. He went above and beyond repair in informing me of parts and maintenance on the refrigerator
Tracy C,
James was awesome and very knowledgeable of his work
Lamont W,