1262 Vocke Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer & washer preventative maintenance
Very informative and provided useful information about dryer venting. Thanks
Catherine Z, Cumberland, MD
Great job!
The young man did a great job, was very courteous and fixed my concerns. Appreciated his work.
Heather M, Cumberland, MD
Justin Chesbro Service
Justin was extremely helpful, courteous & knowledgeable. We appreciated his explaining the warranty option.
Jacqueline C, Augusta, WV
Polite and knowledgeable
Awesome Representative
Peggy M, Addison, PA
Jeffrey was great!
I'm still very upset with the fact that my 6 year old refrigerator's compressor died. It is utterly unconscionable for Sears to have put compressors they knew were going to fail in their refrigerators. I will never buy from Sears again. Having said that though, Jeffrey was without a doubt the perfect repairman to send to replace the defective compressor. He was professional & personable. We had complete confidence in his ability to replace the defective compressor. He made us feel as though he was taking care of us just as he would if it had been his parents refrigerator. You should give him a huge raise for his excellent customer service!
Debbie O, Augusta, WV
Sears Tech - Kegan
Super nice guy who worked on my dryer. He correctly diagnosed the problem and when the part finally came he came back and installed it. There were some minor issues along the way but he calmly addressed them all, got the dryer repaired and back in business for me! Thanks, Kegan!
Barbara F, Oakland, MD
