1262 Vocke Rd Reviews

Read reviews from customers who used our services at 1262 Vocke Rd


Total reviews

23


Average Rating

4.1/5

August 18, 2026
Overall rating

Jeff G,

Customer service response - Thank you for the amazing 5-star review, Jeff! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787089381107

June 10, 2026
Overall rating

M K,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781127692589

December 21, 2025
Overall rating

Joshua was very courteous, professional and knowledgeable. He quickly assessed the problem with the washer and provided great service.

Gail R,

Customer service response - Thank you for your positive feedback, Gail! We're glad to hear that Joshua was courteous, professional, and knowledgeable, providing you with great service.

Sears Home Services on 1766371309696

December 07, 2025
Overall rating

Jennifer S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1765163649936

November 09, 2025
Overall rating

Josh was very professional and knowledgeable. He only needed a few minutes to assess the problem and offered good advice on how to proceed.

Teresa J,

Customer service response - Thank you for your positive feedback, Teresa! We're glad to hear that Josh was professional and knowledgeable, providing you with quick and helpful advice.

Sears Home Services on 1762736771034

October 24, 2025
Overall rating

Joshua was an excellent technician! Highly recommend! Courtesy and professional!

Jessica H,

Customer service response - Thank you for your positive feedback, Jessica! We're thrilled to hear that Joshua provided excellent, courteous, and professional service.

Sears Home Services on 1761267092005

October 02, 2025
Overall rating

Very polite repairman. Explained what could have happen.

Brenda H,

Customer service response - Thank you for your feedback, Brenda! We're glad to hear that our repairman was polite and took the time to explain the situation.

Sears Home Services on 1759457140719

September 11, 2025
Overall rating

Service technician was friendly and knowledgeable. Overall good experience. Thank you!

Nancy F,

Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear that our service technician was friendly and knowledgeable, providing you with a good experience.

Sears Home Services on 1757642250560

September 12, 2025
Overall rating

Tim S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1757654899843

August 17, 2025
Overall rating

Josh C. was quick, clean, friendly, and knowledgeable. Fixed our appliance issues without hassle.

Jourdan,

Customer service response - Thank you for your 5-star review, Jourdan! We're happy to hear that Josh C. was quick, clean, friendly, and knowledgeable in fixing your appliance issues.

Sears Home Services on 1755461416587

April 06, 2025
Overall rating

Jacqui M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1743988846362

March 27, 2025
Overall rating

Courteous, respectful and helpful for resolution.

Crystal K,

Customer service response - Thank you for your positive feedback, Crystal! We're glad to hear you found our service courteous, respectful, and helpful.

Sears Home Services on 1743130439784

October 10, 2024
Overall rating

Dave C,

Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on 1728551916928

August 15, 2024
Overall rating

Chris was always professional, very knowledgeable and helpful. I really appreciated him and would recommend him to my friends.

Esther K,

Customer service response - Thank you for your positive feedback! We're delighted to hear that Chris provided professional and knowledgeable service, and we appreciate your recommendation.

Sears Home Services on 1723771986204

July 11, 2024
Overall rating

Technician from A&E was super nice/friendly and respectful to my home. Sears screwed up by not scheduling the appointments under my master protection agreement. Needless to say the tech had to call Sears and be put on hold until a representative answered and could correct the problem.

jennifer D,

Customer service response - We apologize for the scheduling mishap but are pleased to hear our technician handled the situation with professionalism. Thank you for taking the time to share your experience.

Sears Home Services on 1720750061975

June 20, 2024
Overall rating

100% wonderful customer service! Joshua was amazing, he listened to our problem with our dishwasher and had it fixed quickly. I will definitely be using this service for any appliance repairs we may need in the future. Thank you so much!

Ester M,

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Joshua and look forward to assisting you with any appliance repair needs in the future.

Sears Home Services on 1718862762248

March 12, 2024
Overall rating

Michael B,

Customer service response - Thank you so much for the fantastic 5-star rating, Michael! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1710296449401

January 30, 2024
Overall rating

Renea N,

Customer service response - Hi Renea, thank you for sharing your honest 3-star rating regarding your Sears Appliance Repair. We understand that there's room for improvement, and we'd love to learn more about your experience. If you have any specific feedback or suggestions, please feel free to let us know. Your satisfaction is crucial to us, and we hope to have the opportunity to enhance your experience in the future.

Sears Home Services on 1706618107602

June 15, 2025
Overall rating

He did not put all screws back. Plus he was bad mouthing the machine instead of fixing it

Dr. R,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1750044880738

December 11, 2025
Overall rating

So my washer is three months old making a loud noise in the spin cycle, the tech ran a couple of sheets in it and told me it was a little loud but with in normal decibel levels he said the rear bearing maybe starting to go but couldn’t do anything thing about it at this point he also told me I should only be running the drum about half full but the video that GE has on you tube says you can fill it upas long as you put it in loosely and don’t pack it So my issue is why is it in any way acceptable for a new washer to make this noise, how does he measure the acceptable decibels he had no equipment for that I pretty much felt like the company doesn’t stand by there equipment and makes excuses

Danny B,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1765510175627

November 30, 2025
Overall rating

Felt ripped off. The repairman came, diagnosed the issue and wanted $500.52 to replace one roller and a belt. However, if I purchased an home warranty my total bill would’ve been $350. Plus $60+ a month for the home warranty. Had to pay the $138 for the service call to decline the repairs. Truly felt like they just wanted to sell the home warranty. According to AI and other repair companies this should be a $200 to $300 job. I’ve used sears years ago and loved them. Was very disapppointed to discover this is their tactic now to sell home warranties.

shawn B,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1764556641065

July 22, 2024
Overall rating

Can't get any response and they have no service techs in Allegany County...

Eric M,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1721691724483

October 12, 2023
Overall rating

does not have anything in the area to provide services

Chris H,

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