7103 Democracy Boulevard Reviews
Read reviews from customers who used our services at 7103 Democracy Boulevard
Total reviews
568
Average Rating
4.5/5
Friendly, quick, left the site clean. Great job
Jeff G,
Customer service response - Thank you for the 5-star review, Jeff! We're happy to hear that our team was friendly, quick, and left the site clean.
Sears Home Services on 1765507753542
Thank you for your prompt attention to the service of fixing our washing machine. We'd previously gone through another vendor recommended by AHS that took almost two months to do nothing. We were thrilled that you were able to rectify the problem within an hour and that your technician had the tool on his van. He was prompt and courteous and the portal and arrival platforms were a nice touch.
Danielle,
Customer service response - Thank you for the 5-star review, Danielle! We're happy to hear that our prompt service and well-equipped technician were able to resolve your washing machine issue quickly.
Sears Home Services on 1765417651522
We received fantastic service from our servicemen, Abdul. He was very friendly and professional and knowledgeable of his work and product. He was very informative and explained that he needed to replace the Ice maker with a replacement part in which he had to order and it would take a day to receive. He returned the next business day and completed the work. We are very happy with the result. Thank you Abdul!
Brian L,
Customer service response - Thank you for the 5-star review, Brian! We're happy to hear that Abdul was friendly, professional, and knowledgeable, and that he completed the ice maker replacement to your satisfaction.
Sears Home Services on 1765417744773
Mark F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765330826668
Paul G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765330826685
Excellent job
Denise P,
Customer service response - Thank you for the 5-star review, Denise! We're happy to hear you found our service excellent.
Sears Home Services on 1764908325559
Rachel W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1764807480967
The service man was on time, he explained & show me the problems. He cleaned up afterwards.
Arcenia O,
Customer service response - Thank you for the 5-star review, Arcenia! We're happy to hear that the service man was punctual, explained the issues, and cleaned up afterwards.
Sears Home Services on 1764642492448
The Five stars are for Naser and only Naser, who redeemed the company from earlier experiences this month. Naser, the technician who performed the final repair was outstanding. [The first technician never showed up and the second complained about how far he had to drive and how late it was (as if I hadn’t waited from 7 am to 6 pm two full days)]. Today’s technician was polite, cheerful, communicative and professional— the opposite of the first two. Had Nasar not been as outstanding, our view of the organization would be based on the first two awful representatives. But Naser was amazing and more like him should be hired and promoted to leadership. He is the best part of the company.
Suzy M,
Customer service response - Thank you for the 5-star review, Suzy! We're happy to hear that Naser was outstanding and able to turn your experience around with his professionalism and positive attitude.
Sears Home Services on 1764555997769
He was great
C. M,
Customer service response - Thank you for the 5-star review, C. Nicole! We're happy to hear that you had a great experience with our technician.
Sears Home Services on 1764556414976