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7103 Democracy Boulevard Reviews
Read reviews from customers who used our services at 7103 Democracy Boulevard
Total reviews
598
Average Rating
4.5/5
The service man was on time, he explained & show me the problems. He cleaned up afterwards.
Arcenia O,
Customer service response - Thank you for the 5-star review, Arcenia! We're happy to hear that the service man was punctual, explained the issues, and cleaned up afterwards.
Sears Home Services on 1764642492448
The Five stars are for Naser and only Naser, who redeemed the company from earlier experiences this month. Naser, the technician who performed the final repair was outstanding. [The first technician never showed up and the second complained about how far he had to drive and how late it was (as if I hadn’t waited from 7 am to 6 pm two full days)]. Today’s technician was polite, cheerful, communicative and professional— the opposite of the first two. Had Nasar not been as outstanding, our view of the organization would be based on the first two awful representatives. But Naser was amazing and more like him should be hired and promoted to leadership. He is the best part of the company.
Suzy M,
Customer service response - Thank you for the 5-star review, Suzy! We're happy to hear that Naser was outstanding and able to turn your experience around with his professionalism and positive attitude.
Sears Home Services on 1764555997769
He was great
C. M,
Customer service response - Thank you for the 5-star review, C. Nicole! We're happy to hear that you had a great experience with our technician.
Sears Home Services on 1764556414976
Furnace maintenance! Friendly and professional. Thank you
Yacine D,
Customer service response - Thank you for the 5-star review, Yacine! We're happy to hear that our team was friendly and professional during your furnace maintenance.
Sears Home Services on 1764556413555
The technician was exceptional! He gave a detailed diagnosis and installed the unit within an hour! And he was here early both times.
Roy B,
Customer service response - Thank you for the 5-star review, Roy! We're happy to hear that the technician was exceptional, provided a detailed diagnosis, and installed the unit quickly.
Sears Home Services on 1764034774876
Excellent customer service and fast. Highly recommend.
Susan A,
Customer service response - Thank you for the 5-star review, Susan! We're happy to hear you received excellent customer service and found our service fast.
Sears Home Services on 1763950308958
Technician was fantastic! Knowledge & provided great customer service!!
John K,
Customer service response - Thank you for the 5-star review, John! We're happy to hear that our technician was knowledgeable and provided great customer service.
Sears Home Services on 1763598418571
We had the annual humidifier maintenance performed. Technician was wonderful. Explained everything that he did.
PHYLLIS W,
Customer service response - Thank you for the 5-star review, Phyllis! We're happy to hear that the technician was wonderful and explained everything during your humidifier maintenance.
Sears Home Services on 1763598405302
Prasanna K,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763430628664
Amy D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762390977870
