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7103 Democracy Boulevard Reviews
Read reviews from customers who used our services at 7103 Democracy Boulevard
Total reviews
570
Average Rating
4.5/5
The technician fixed the issue as promised. The only issue was the appointment window was from 8:00AM~5:00PM which is very inconvenient for people have to work regularly.
Chen-Yu T,
Customer service response - Thank you for the 4-star review, Chen-Yu! We're happy to hear the issue was fixed as promised. We apologize for the inconvenience of the long appointment window and appreciate your understanding.
Sears Home Services on 1757905972916
He was professional and diagnosed my problem quickly.
nina E,
Customer service response - Thank you for the 4-star review, Nina! We're happy to hear that our technician was professional and quickly diagnosed your problem.
Sears Home Services on 1754008866801
Elizabeth Q,
Customer service response - Thanks for the great rating, Elizabeth! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1747026436706
The service repair technician was very professional and courteous. He was straight to the point and clear about what was needed and saved me money.
Renee P,
Customer service response - Thank you for the 4-star review, Renee! We're happy to hear that our technician was professional, courteous, and helped save you money.
Sears Home Services on 1737076532450
Electric clothes dryer was not repaired. Your company made an easy $129. Part was no longer available.
Barbara D,
Customer service response - We apologize for the inconvenience, Barbara. Thank you for your feedback, and please contact us directly so we can assist you further.
Sears Home Services on 1736082703157
Yves A,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1732426142457
Repair itself was 5 star. Service coordination was no stars. They told me man would arrive this am around 10a but nlt noon. When he finally arrived he said I had not even been put onto his schedule until after I called a second time around 12:45! Outrageous, and I’m considering canceling the contract. I had to cancel plans to go out of town. How about a refund of the service call fee?
Richard R,
Customer service response - Thank you for your feedback, Richard. We apologize for the inconvenience with the service coordination and understand your frustration. Please contact us directly so we can address your concerns further.
Sears Home Services on 1724034113793
wilfredo R,
Customer service response - Thank you for awarding us a solid 4-star rating, wilfredo! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1710391846224
I’m not sure what happened but I got at least 4 different times. The last one was 11:53 but he didn’t get there until 1:30.
Brenda B,
Customer service response - We apologize for the delay in our technician's arrival at your location. We appreciate you bringing this to our attention and thank you for leaving a review.
Sears Home Services on 1706002577977
I C,
