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7103 Democracy Boulevard Reviews
Read reviews from customers who used our services at 7103 Democracy Boulevard
Total reviews
598
Average Rating
4.5/5
Repair itself was 5 star. Service coordination was no stars. They told me man would arrive this am around 10a but nlt noon. When he finally arrived he said I had not even been put onto his schedule until after I called a second time around 12:45! Outrageous, and I’m considering canceling the contract. I had to cancel plans to go out of town. How about a refund of the service call fee?
Richard R,
Customer service response - Thank you for your feedback, Richard. We apologize for the inconvenience with the service coordination and understand your frustration. Please contact us directly so we can address your concerns further.
Sears Home Services on 1724034113793
wilfredo R,
Customer service response - Thank you for awarding us a solid 4-star rating, wilfredo! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1710391846224
I’m not sure what happened but I got at least 4 different times. The last one was 11:53 but he didn’t get there until 1:30.
Brenda B,
Customer service response - We apologize for the delay in our technician's arrival at your location. We appreciate you bringing this to our attention and thank you for leaving a review.
Sears Home Services on 1706002577977
I C,
Michael was very knowledgeable. He took his time, he listened and respected my questions and home.
Gmoye U,
They did their part to determine the issue with my washer.
Alex A,
Tech was efficient and timely. Very happy with final results
Patrick,
Rob G,
Labor cost was $395. for a straight replacement of a garbage disposal without any upgrades. This was approximately $150-$200 above the average labor cost for a straight swap out of a garbage disposal. I will not be using this service again or recommend this service to anyone else.
matt S,
Customer service response - We apologize if the labor cost seemed excessive, Matt. Thank you for your feedback, and we recommend contacting us directly to discuss any concerns.
Sears Home Services on 1775061398601
Dishwasher just stopped and displayed error message. Also bottom panel is no longer attached. Under extended warranty. Technician was nice.
Annika H,
Customer service response - We apologize for the issues with your dishwasher, Annika. Thank you for your feedback, and we recommend contacting us directly to address the error message and panel attachment.
Sears Home Services on 1768880939722
