8200 Perry Hall Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
willie H
Very professional. Great asset to your company
Customer service response - Thank you for your positive feedback, Willie! We're glad to hear you found our service professional and appreciate your kind words.
Sears Home Services on May 05, 2025
shaun S
The technician was great. The communication from customer service aboit when he would arrive was atrocious. Couldn’t have been worse.
Customer service response - Thank you for your feedback, Shaun. We're glad to hear the technician was great, but we're sorry about the communication issues and will work to improve this.
Sears Home Services on May 04, 2025
Eric C
Tech John was very professional and knowledgeable. He quickly identified the issue.
Customer service response - Thank you for your positive feedback, Eric! We're glad to hear that John was professional and quickly identified the issue.
Sears Home Services on May 04, 2025
Pat F
Jeff was great and personable with a genuine nice smile. He was friendly and professional and made sure my fridge was working perfectly when he left.
Customer service response - Thank you for your positive feedback, Pat! We're glad to hear that Jeff was friendly, professional, and ensured your fridge was working perfectly.
Sears Home Services on May 04, 2025
Chari W
Technician was very polite, very efficient and seems to have fixed the problem
Customer service response - Thank you for your positive feedback, Chari! We're glad to hear that the technician was polite, efficient, and resolved the issue.
Sears Home Services on May 01, 2025
Sonya S
John was professional, knowledgeable, and efficient. He explained what was wrong with my heating and cooling system and was able to fix it. He came prepared to replace any faulty parts. He was excellent.
Customer service response - Thank you for your positive feedback, Sonya! We're glad to hear that John was professional, knowledgeable, and efficient in fixing your heating and cooling system.
Sears Home Services on April 29, 2025
S C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 27, 2025
Jacqueline F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 27, 2025
Bobby P
Great communication from technician Very skilled and thorough technician
Customer service response - Thank you for your positive feedback, Bobby! We're glad to hear that our technician provided great communication and thorough service.
Sears Home Services on April 27, 2025
Angela W
He was excellent, explained everything He was going to do and demonstrated that it was working properly!
Customer service response - Thank you for your positive feedback, Angela! We're glad to hear that everything was explained clearly and demonstrated to be working properly.
Sears Home Services on April 27, 2025
