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8200 Perry Hall Blvd Reviews
Read reviews from customers who used our services at 8200 Perry Hall Blvd
Total reviews
764
Average Rating
4.5/5
They changed apts 5 times wasn’t notified but the person who ended up coming was great these stars are for him and him Only
Terrell T,
Customer service response - Thank you for your feedback, Terrell. We apologize for the scheduling issues, but we're glad to hear that the technician provided great service.
Sears Home Services on 1729215414414
Willie B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1729133636739
Excellent technician!! Explained everything. Very personable. Showed me what he had to do and answered all my questions. He did a phenomenal job.!!!
Charles F,
Customer service response - Thank you for your positive feedback! We're thrilled to hear that our technician provided excellent service and thoroughly explained everything to you.
Sears Home Services on 1729048040075
James was a friendly and efficient repair tech. He worked hard to fix my dryer in the most cost effective way. It was a pleasure!!!!
Patricia B,
Customer service response - Thank you for your positive feedback! We're thrilled to hear that James provided friendly and efficient service while fixing your dryer cost-effectively.
Sears Home Services on 1728961602776
Annette H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1728551962872
Ryan was very polite and knowledgeable.
Tanya G,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Ryan provided polite and knowledgeable service.
Sears Home Services on 1728446671869
Tech was excellent. BUT ordered parts(I saw him order them) never got ordered. Reordered one part shipped other cancelled they kept making appointments then cancelling. Finally both parts here. Made appointment (with13 hour widow) and the failed to show now almost a month for repair Their computer rescheduled for next day (now 12 hour window) After multiple attempts reached a human in some foreign country who promised and guaranteed 8am. Finally showed at 3:30 and did repair. Ruined several days waiting. Unable to pick up wife at airport unable to cook for almost one month. Will be dropping “warranty “
Henry T,
Customer service response - We apologize for the inconvenience and frustration you experienced with the parts ordering and scheduling process. Thank you for sharing your feedback, and we're glad the repair was eventually completed.
Sears Home Services on 1728192769951
My technician arrived right on time, was polite, knowledgeable, and efficient.
Margaret S,
Customer service response - Thank you for your positive feedback, Margaret! We're thrilled to hear that your technician was punctual, polite, knowledgeable, and efficient.
Sears Home Services on 1727922781604
Knowledgeable! Knew what the problem was right away. Friendly and courteous.
Susan L,
Customer service response - Thank you for your positive review, Susan! We're delighted to hear that our technician was knowledgeable, friendly, and courteous.
Sears Home Services on 1727836129736
One of the most pleasant experiences I have had with Sears Service. I called about service on our dryer which was under a Sears service contract. A service technician was available the next day. John called when he was on his way. He was professional, complete, and courteous. A real pleasure to work with and a positive reflection of the company. I appreciate the prompt attention and repair of our appliance.
Morris G,
Customer service response - Thank you for sharing your wonderful experience with John and our service team. We're delighted to hear that you had a pleasant and efficient service visit, and we appreciate your kind words!
Sears Home Services on 1727145003291
