Appointment Lookup
802-552-4364
8200 Perry Hall Blvd Reviews
Read reviews from customers who used our services at 8200 Perry Hall Blvd
Total reviews
822
Average Rating
4.5/5
The tech seemed knowledgeable and addressed my concerns. However, scheduling service is challenging. No human interaction. Only AI. 3 months to have Freon replaced. Not acceptable.
K M,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753320751022
The time allotted is an all day thing . My technician was in and out within a hour and explained to me the issue.
Paula B,
Customer service response - Thank you for your positive feedback, Paula! We're glad to hear the technician was efficient and explained the issue clearly.
Sears Home Services on 1753228884660
Morgan is great! Always professional and kind.
Meredith M,
Customer service response - Thank you for your positive feedback, Meredith! We're glad to hear Morgan is always professional and kind.
Sears Home Services on 1753230156275
Very professional and generous. I enjoyed having a conversation about current events .
Charles F,
Customer service response - Thank you for your positive feedback, Charles! We're glad to hear you found our service professional and enjoyed the conversation.
Sears Home Services on 1753141281687
Technician was knowledgeable, and very patient and polite explaining everything. I appreciate his excellent service!!
Karen H,
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear the technician was knowledgeable, patient, and provided excellent service.
Sears Home Services on 1753141490802
Leslie M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1753066843631
Mr John was freaking amazing! He answered all of my questions explained the ins and outs of what he was seeing, hearing and checking for. Gave me some tips on what to look and listen for. I mean great service.
Katherine S,
Customer service response - Thank you for your positive feedback, Katherine! We're glad to hear Morgan provided great customer service and handled the situation well.
Sears Home Services on 1753056646692
Darcy B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1753066843551
The technician came to diagnose the problem, which was a leak in our lower unit. He cleaned out our upper unit and then told me how much the repair was for the lower unit. As it was nearly the cost o f the unit itself, he gave me the part number so I could try to replace it by myself, if I decided to do that.
Chris M,
Customer service response - Thank you for your positive feedback, Chris! We're glad to hear the technician provided a thorough diagnosis and helpful advice for your repair options.
Sears Home Services on 1753057435422
Nicole S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753066961470
