8200 Perry Hall Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stephanie F
The Technician was very knowledgeable, polite, and friendly. He diagnosed the problem, ordered the part and returned as promised to install it. One of the best experiences I’ve had with repair services.
Customer service response - Thank you for your positive feedback, Stephanie! We're glad to hear you had a great experience with our knowledgeable, polite, and friendly technician.
Sears Home Services on May 18, 2025
Alice L
John was prompt, polite, knew his appliances, ordered parts, installed them , cleaned up well, and did an excellent job. I highly recommend him.
Customer service response - Thank you for your positive feedback, Alice! We're glad to hear John was prompt, polite, and did an excellent job with your appliance repair.
Sears Home Services on May 15, 2025
john G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 15, 2025
Erica C
Friendly and knowledgeable
Customer service response - Thank you for your positive feedback, Erica! We're glad to hear you found our service friendly and knowledgeable.
Sears Home Services on May 15, 2025
Joanne R
Informative, professional and polite Excellent service!!!
Customer service response - Thank you for your positive feedback, Joanne! We're glad to hear you received informative, professional, and polite service.
Sears Home Services on May 15, 2025
Jennifer W
My technician was efficient and personable. He explained what was being repaired and double checked some of the other parts that were overlooked on the first visit.
Customer service response - Thank you for your positive feedback, Jennifer! We're glad to hear your technician was efficient, personable, and thorough in checking everything during the repair.
Sears Home Services on May 15, 2025
Nicholas L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 14, 2025
Bernadette A
Sears Home Services does an excellent job. Technician is efficient and proficient.
Customer service response - Thank you for your positive feedback, Bernadette! We're glad to hear you found our technician efficient and proficient.
Sears Home Services on May 14, 2025
Monica D
Just a master technician. Knowledgeable and courteous
Customer service response - Thank you for your positive feedback, Monica! We're glad to hear you found our technician knowledgeable and courteous.
Sears Home Services on May 14, 2025
Mike
Mr. Farooq was polite and technically competent. He was able to understand the issue and identify several potential workarounds I can use, until the part required can be ordered. Plus, he was efficient.
Customer service response - Thank you for your positive feedback, Mike! We're glad to hear Mr. Farooq was polite, technically competent, and efficient in providing solutions.
Sears Home Services on May 14, 2025