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8200 Perry Hall Blvd Reviews
Read reviews from customers who used our services at 8200 Perry Hall Blvd
Total reviews
778
Average Rating
4.5/5
The technician was the absolute worst! Do not use this company!!! He refused to look in attic area and was rude as well.
Monique E,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1750641382411
Did not show up, waited for the guy but didn’t show or call
EWDY,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1750044880746
Olusogo O,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1749742340121
The service window was ridiculous, 8a-5p, and of course they don't come until the very end of the day. I suppose the guy was nice but he did not seem to know what he was doing. It took over a month to get an appointment to have my refrigerator repaired and it still does not appear to be fully functional. Before it broke everything worked. Now the ice maker and water won't work. The service tech said that wasn't his problem. He didn't even try to help. Overall very disappointed.
Yvette C,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1747185078336
Ijaz F did a great job and highly recommend him.
David R,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1747026613499
John never showed so how can I write something when never saw him , never signed anything or never showed . I need my AC taken care of.
Catherine M,
Customer service response - We're really sorry to hear about your experience, Catherine. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1746688739094
Sears Repair has a daily "window" of 8AM - 5 PM. That itself is inconvenient. In this case, we had 5 scheduled appointments. They were NO SHOWS 4 out of 5 times! Unacceptable! When I finally complained to supervisors, they showed up on the 6th day appointment to fix the dishwasher.
Ben L,
Customer service response - We apologize for the trouble you've faced, Ben. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746603574898
They were supposed to bring a ladder but didn't. I had to go get one. Service was to get a maintenance checkup. He only did a check up. Not impressed
Allan F,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1746497191803
the technician arrived at my house on time, but waited outside for a solid 25 min. He eventually called to say he "had a headache" and would be in shortly. He essentially didn't fix my problem, he solved it temporarily (which I had already done countless times in the past).
Emily H,
Customer service response - We apologize for the trouble you've faced, Emily. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746145124616
Tony E,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1746068970981
