8200 Perry Hall Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jerry
Very detailed , thorough and conscientious of not damaging anything in our home
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 25, 2024
Andrea W
The technician did a great job on the replacement of the ice dispenser. He had to order a new part and when it came, it was defective, so he had to order another new part which came broken. He was able to combine the working parts of both to fix the problem. Talk about persistence!
Customer service response - We're sorry for the inconvenience with the defective parts, but thrilled to hear about the technician's persistence to solve the problem. Thank you for acknowledging their effort and for your patience.
Sears Home Services on March 20, 2024
April B
Awesome service thank you
Customer service response - We're thrilled to hear that you had an awesome experience with our service. Thank you for your positive feedback!
Sears Home Services on March 17, 2024
Don R
Peter was great, on time and very professional.
Customer service response - Thank you for your positive review! We are glad to hear that Peter provided you with professional and timely service.
Sears Home Services on March 05, 2024
John G
Customer service response - A big thank you, John, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 29, 2024
Ralph K
The Technician (Michael), was able to diagnosis the problem and fix it, He was courteous and professional.
Customer service response - We are glad to hear that Technician Michael was able to diagnose and fix the problem professionally. Thank you for sharing your experience with us!
Sears Home Services on February 25, 2024
Kelly E
Mike was great! He communicated with me to plan the service call and fixed our refrigerator temporarily till the needed part came. Then he returned and got everything working again. Thank you!
Customer service response - We are glad to hear that Mike was able to assist you with your refrigerator and get everything working again. Thank you for sharing your positive experience with us.
Sears Home Services on February 25, 2024
Al J
Great service , technician was prompt and the service was good, very professional crew 5 stars
Customer service response - Thank you for your kind words! We are delighted to hear that you had a positive experience with our professional technician.
Sears Home Services on February 21, 2024
Carl F
Right on time. Called ahead! Communicated quickly to address the address my washer repair issue
Customer service response - We are glad to hear that you found our service timely and responsive. Thank you for taking the time to leave a review.
Sears Home Services on February 19, 2024
A P
Customer service response - Thank you so much for the fantastic 5-star rating, A! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on February 14, 2024