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8200 Perry Hall Blvd Reviews
Read reviews from customers who used our services at 8200 Perry Hall Blvd
Total reviews
766
Average Rating
4.5/5
Darlene K,
Customer service response - Thanks for the great rating, Darlene! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1725419644064
My first appointment was cancelled, my second The technician didn't show , but once I rescheduled and spoke with the representative Mr, egder he rescheduled me with a friendly response and reassuring me that my air conditioner would be serviced, with a new technician, Iam now feeling better about this company.
Renee W,
Customer service response - Thank you for sharing your experience, and we apologize for the initial inconvenience you faced. We're glad that Mr. Egder could restore your confidence in our service.
Sears Home Services on 1723001942833
You sent the wrong part. Service tech was very good.
Mark O,
Customer service response - We apologize for the confusion with the part, but are glad to hear that our service tech did a great job. Thank you for your feedback.
Sears Home Services on 1721826043532
Joyce J,
Customer service response - Thank you for awarding us a solid 4-star rating, Joyce! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1719923150632
Claudine W,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1718855128258
Vickie F,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1717634790875
Good service!
Betty P,
Customer service response - Thank you for your positive review! We're glad to hear you're happy with our service.
Sears Home Services on 1711686536046
Howard T,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1707175066852
The technician was fine. the company is terrible.
David F,
Customer service response - We apologize for your experience with the company, David. Thank you for your feedback, and we're glad to hear the technician was satisfactory.
Sears Home Services on 1772419702536
Tech came 1/19/26 and left a voice mail. Said he knocked at both the front and back door. Never heard the knocks. No problem hearing another Sears tech knocking in December and January 5, 2026 as well as others. Called twice and left a voice mail. No return call and no return visit. Cancelled the visit on 1/21. Received a text from Sears indicating that the tech would call and provide a link for a video chat. Tech called and after I explained that the device has been performing perfectly, said that they do that sometimes. A neighbor said his truck was parked in front of the house when he called.
George K,
Customer service response - We apologize for the inconvenience and communication issues, George. Thank you for your feedback, and we recommend contacting us directly to address this matter further.
Sears Home Services on 1769133749680
