8200 Belair Rd Reviews
Read reviews from customers who used our services at 8200 Belair Rd
Total reviews
73
Average Rating
4/5
The short bald headed brother that works there .makes sure you satisfied before you leave from this place .sorry bro I forgot to ask your name but really thank you everything
Johnny A,
Customer service response - Thanks for leaving us such a wonderful review, Johnny. We are thrilled that you loved your experience. We thank you for your business and look forward to serving you again in the future.
Sears Home Services on 1607947200000
Got the washer n dryer I wanted at a great price
Carole B,
The serviceman was on time and very nice. He fixed the issue on the fridge. However, same issue is back.
T R,
Customer service response - We apologize for any inconvenience caused by the recurring issue with your fridge. We appreciate your feedback and will make sure to address the problem accordingly. Thank you for taking the time to leave a review.
Sears Home Services on 1707322235282
It's okay. Not really my style of a place to shop.
Dee S,
Ok
Sean C,
Customer service response - Thank you, Sean C, for taking the time to provide us with your rating . We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you
Sears Home Services on 1639483200000
Both technicians were very good. I would recommend Sears as far as the labor but very expensive if you don't have Sears home warranty.
China S,
Customer service response - MJ , we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
Prior to appointment date I was already asked as to the problem of my washing machine, so I explained in detail in my text message thinking that the technician will have a clue & early diagnosis & can bring the necessary part or parts to fix my washing machine. He came in on the scheduled appointment but he (Farramarza, the technician)just plug the machine & operate the knob & not even 3 minutes he told me it’s the mother board & the part is not available so it wasn’t fixed & I ended up paying $129 for the visit just to diagnose it. He was more into convincing me to enroll with the monthly protection plan & he’s in a hurry to leave since “ I have 9 more calls to do” as he said it. I don’t recommend him to do anyone’s repair service! I was promised $30 off if I join the Sears home repair service as a member since it’s free to sign in, but I was still charged $129 instead of $99.I’ve been passed to 4 persons when I called to inquire re: $30 off but to no avail, no one can give me the right answer so I decided not to use Sears home repair service in the future.
Gracita A,
Customer service response - We apologize for the trouble you've faced, Gracita. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1742868858606
Why did it have to cost $319 to fix a wire and connector....I already had a new heating element that just needed to be plugged in? I'd like a job working for you getting paid $300 an hour and charging customers $19 for a wire connector.
Elizabeth,
Customer service response - We apologize for the trouble you've faced, Elizabeth. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724727084007
I have had Sears cancel and reschedule appointments for a riding mower repair on 3 occasions. The most recent cancelation was today. They were supposed to come yesterday, and if I hadn't called, we wouldn't have known it was canceled. It was rescheduled for today, and when I checked the status of the appointment, it was scheduled for August. Not professional.
Fern C,
Do not use, service is automated and technicians are worthless
Joseph V,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1767318728059