1040 Annapolis Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeff J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 05, 2025
Beth R
The service technician was excellent! Knowledgeable and very efficient! I’ve always loved Sears!
Customer service response - Thank you for your 5-star review, Beth! We're thrilled to hear that our technician provided excellent, knowledgeable, and efficient service.
Sears Home Services on June 04, 2025
Leatrice L
My problem is not with the technician. The issue is the management companies that communicates with the customer prior to service. You will receive tons of inquiries asking you for the same info over and over again. They need to allow communications with the customers The windiw period tor arrival of technician is unsat 8 to 5 is ridiculous.
Customer service response - Thank you for your feedback, Leatrice. We appreciate your input and will work on improving our communication process and service windows.
Sears Home Services on June 03, 2025
amy A
The Technician was kind, and worked efficiently to get the Refrigerator back online
Customer service response - Thank you for your 5-star review, Amy! We're glad to hear that our technician was kind and worked efficiently to get your refrigerator back online.
Sears Home Services on May 29, 2025
Osa O
Tech was very professional and communicated very well
Customer service response - Thank you for your 5-star review, Osa! We're pleased to hear that our technician provided professional service and communicated well.
Sears Home Services on May 26, 2025
Dr. B
Dryer repair: Tyrone is efficient and professional. Definitely recommend him.
Customer service response - Thank you for your 5-star review, Dr. B.! We're delighted to hear that Tyrone provided efficient and professional service for your dryer repair.
Sears Home Services on May 22, 2025
Sherry C
They were courteous and professional, and cleaned up when they were finished
Customer service response - Thank you for your 5-star review, Sherry! We're pleased to hear that our team provided courteous and professional service and ensured everything was cleaned up afterward.
Sears Home Services on May 19, 2025
Alena B
Tyrone was great. Came in and finished quickly.
Customer service response - Thank you for your 5-star review, Alena! We're delighted to hear that Tyrone provided great and efficient service.
Sears Home Services on May 19, 2025
Stephen N
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 18, 2025
Andy P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 15, 2025
