1040 Annapolis Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (103 reviews)

amy A

May 29, 2025

The Technician was kind, and worked efficiently to get the Refrigerator back online

Source: Google

Customer service response - Thank you for your 5-star review, Amy! We're glad to hear that our technician was kind and worked efficiently to get your refrigerator back online.

Sears Home Services on May 29, 2025

Osa O

May 27, 2025

Tech was very professional and communicated very well

Source: Google

Customer service response - Thank you for your 5-star review, Osa! We're pleased to hear that our technician provided professional service and communicated well.

Sears Home Services on May 26, 2025

Dr. B

May 22, 2025

Dryer repair: Tyrone is efficient and professional. Definitely recommend him.

Source: Google

Customer service response - Thank you for your 5-star review, Dr. B.! We're delighted to hear that Tyrone provided efficient and professional service for your dryer repair.

Sears Home Services on May 22, 2025

Sherry C

May 20, 2025

They were courteous and professional, and cleaned up when they were finished

Source: Google

Customer service response - Thank you for your 5-star review, Sherry! We're pleased to hear that our team provided courteous and professional service and ensured everything was cleaned up afterward.

Sears Home Services on May 19, 2025

Alena B

May 18, 2025

Tyrone was great. Came in and finished quickly.

Source: Google

Customer service response - Thank you for your 5-star review, Alena! We're delighted to hear that Tyrone provided great and efficient service.

Sears Home Services on May 19, 2025

Stephen N

May 19, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 18, 2025

Andy P

May 15, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 15, 2025

Donna L

May 15, 2025

Technician was fast and efficient. He diagnosed the problem and de owe buy a new stove, rather than spending $1100 for parts and labor.

Source: Google

Customer service response - Thank you for your 5-star review, Donna! We're pleased to hear our technician provided fast and efficient service and offered a practical solution for your stove.

Sears Home Services on May 15, 2025

Latoya L

May 12, 2025

Paul Brady was awesome and fixed another employee’s mistake! My dryer wasn’t working for two months! Thank you only to Paul!

Source: Google

Customer service response - Thank you for your 5-star review, Latoya! We're delighted to hear that Paul was able to fix the issue with your dryer and provide awesome service.

Sears Home Services on May 12, 2025

Emily K

May 09, 2025

Our tech was wonderful, polite, efficient, timely and very professional!

Source: Google

Customer service response - Thank you for your 5-star review, Emily! We're delighted to hear that our technician provided wonderful, polite, and professional service.

Sears Home Services on May 09, 2025

Average Rating: 4.4/5 (103 reviews)
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