1040 Annapolis Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Haydee K
Very knowledgeable, got the machine up and running like new.
Customer service response - Thank you for your 5-star review, Haydee! We're thrilled to hear our technician got your machine running like new with their expertise.
Sears Home Services on January 02, 2025
Kevin B
Alex was on time, notified me in advance and after checking my appliances took time to explain what i could do to keep them running efficiently.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 23, 2024
Richard W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 23, 2024
William C
John showed up on time, clearly was an experienced professional and knew enough that an ordered part wasn’t necessary, saving me over $100.
Customer service response - Thank you for your 5-star review, William! We're pleased to hear that John's expertise saved you money and provided excellent service.
Sears Home Services on November 19, 2024
karen M
The technician Daniel did a great job. He was thorough. Efficient had great customer service and got the job done right Five stars
Customer service response - Thank you for your five-star review, Karen! We're delighted to hear that Daniel provided thorough and efficient service with great customer care.
Sears Home Services on November 05, 2024
Kate L
Kind, knowledgeable, on time. Really appreciate them coming out.
Customer service response - Thank you for your positive feedback, Kate! We're delighted to hear you appreciated our timely and knowledgeable service.
Sears Home Services on October 07, 2024
Devin P
Had a few hiccups along the way for a fridge repair, however my technician Ransford was top notch. He was timely on the service, quick on the repair and informative as to what he was doing and what was going on.
Customer service response - Thank you for your understanding and for recognizing Ransford's excellent service. We're glad to hear he provided timely, efficient, and informative assistance with your fridge repair.
Sears Home Services on October 02, 2024
Clyde C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 24, 2024
Tina L
The technician was AWESOME! Can’t remember his name but he went above and beyond with cleaning my washing machine and dryer! Taught me a lot about how to keep it clean too! Thank you!
Customer service response - Thank you for your enthusiastic review! We're delighted to hear that our technician provided exceptional service and valuable tips on maintaining your appliances.
Sears Home Services on September 23, 2024
Doug S
Very knowledgeable and explained in a winsome and understanding way what he was doing and what we could do to extend the life of our machine as well as get better results. This is a man that represents Sears and a&e very well.
Customer service response - Thank you for your wonderful feedback, Doug! We're delighted to hear our technician provided valuable insights and represented Sears Appliance Repair so well.
Sears Home Services on September 11, 2024
