1040 Annapolis Mall Reviews

Read reviews from customers who used our services at 1040 Annapolis Mall


Total reviews

180


Average Rating

4.3/5

June 03, 2025
Overall rating

My problem is not with the technician. The issue is the management companies that communicates with the customer prior to service. You will receive tons of inquiries asking you for the same info over and over again. They need to allow communications with the customers The windiw period tor arrival of technician is unsat 8 to 5 is ridiculous.

Leatrice L,

Customer service response - Thank you for your feedback, Leatrice. We appreciate your input and will work on improving our communication process and service windows.

Sears Home Services on 1749006903865

May 29, 2025
Overall rating

The Technician was kind, and worked efficiently to get the Refrigerator back online

amy A,

Customer service response - Thank you for your 5-star review, Amy! We're glad to hear that our technician was kind and worked efficiently to get your refrigerator back online.

Sears Home Services on 1748562529590

May 27, 2025
Overall rating

Tech was very professional and communicated very well

Osa O,

Customer service response - Thank you for your 5-star review, Osa! We're pleased to hear that our technician provided professional service and communicated well.

Sears Home Services on 1748306248702

May 22, 2025
Overall rating

Dryer repair: Tyrone is efficient and professional. Definitely recommend him.

Dr. B,

Customer service response - Thank you for your 5-star review, Dr. B.! We're delighted to hear that Tyrone provided efficient and professional service for your dryer repair.

Sears Home Services on 1747962091543

May 20, 2025
Overall rating

They were courteous and professional, and cleaned up when they were finished

Sherry C,

Customer service response - Thank you for your 5-star review, Sherry! We're pleased to hear that our team provided courteous and professional service and ensured everything was cleaned up afterward.

Sears Home Services on 1747700908224

May 18, 2025
Overall rating

Tyrone was great. Came in and finished quickly.

Alena B,

Customer service response - Thank you for your 5-star review, Alena! We're delighted to hear that Tyrone provided great and efficient service.

Sears Home Services on 1747672335594

May 19, 2025
Overall rating

Stephen N,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747615055589

May 15, 2025
Overall rating

Andy P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1747361208362

May 15, 2025
Overall rating

Technician was fast and efficient. He diagnosed the problem and de owe buy a new stove, rather than spending $1100 for parts and labor.

Donna L,

Customer service response - Thank you for your 5-star review, Donna! We're pleased to hear our technician provided fast and efficient service and offered a practical solution for your stove.

Sears Home Services on 1747359037390

May 12, 2025
Overall rating

Paul Brady was awesome and fixed another employee’s mistake! My dryer wasn’t working for two months! Thank you only to Paul!

Latoya L,

Customer service response - Thank you for your 5-star review, Latoya! We're delighted to hear that Paul was able to fix the issue with your dryer and provide awesome service.

Sears Home Services on 1747026073890

Showing 61 - 70 reviews

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