1040 Annapolis Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (126 reviews)

Glen B

August 06, 2025

Perfect repair

Source: Google

Customer service response - Thank you for your 5-star review, Glen! We're glad to hear that you had a perfect repair experience.

Sears Home Services on August 06, 2025

Michelle H

August 05, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 05, 2025

Ed H

August 06, 2025

Extremely courteous, professional, and knowledgeable. Explained everything, answered questions, was a pleasure to work with.

Source: Google

Customer service response - Thank you for your 5-star review, Ed! We're glad to hear that our technician was courteous, professional, and knowledgeable.

Sears Home Services on August 05, 2025

Edward

July 30, 2025

Paul was a great Tech. He knew what to do and did it. The scheduling of app[ointments with AI sucks it took more than a normal amount of time to get the repair done. Very inconvient.

Source: Google

Customer service response - Thank you for your review, Edward! We're glad to hear that Paul provided great service, and we apologize for the inconvenience with the scheduling process.

Sears Home Services on July 30, 2025

Christine C

July 29, 2025

Came when they said they would. Most congenial and pleasant.

Source: Google

Customer service response - Thank you for your 5-star review, Christine! We're glad to hear that our team was punctual, congenial, and pleasant.

Sears Home Services on July 29, 2025

Austin M

July 28, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 27, 2025

Donovan D

July 23, 2025

Paul did a great job for us!

Source: Google

Customer service response - Thank you for your 5-star review, Donovan! We're glad to hear that Paul did a great job for you.

Sears Home Services on July 22, 2025

Rhonda F

July 21, 2025
Source: Google

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 21, 2025

Jason W

July 01, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 01, 2025

R.B. G

June 26, 2025

The technician was on time. Finished the job quickly and was very courteous.

Source: Google

Customer service response - Thank you for your 5-star review! We're pleased to hear that our technician was on time, efficient, and courteous.

Sears Home Services on June 26, 2025

Average Rating: 4.4/5 (126 reviews)