1040 Annapolis Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Devin P
Had a few hiccups along the way for a fridge repair, however my technician Ransford was top notch. He was timely on the service, quick on the repair and informative as to what he was doing and what was going on.
Customer service response - Thank you for your understanding and for recognizing Ransford's excellent service. We're glad to hear he provided timely, efficient, and informative assistance with your fridge repair.
Sears Home Services on October 02, 2024
Clyde C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 24, 2024
Tina L
The technician was AWESOME! Can’t remember his name but he went above and beyond with cleaning my washing machine and dryer! Taught me a lot about how to keep it clean too! Thank you!
Customer service response - Thank you for your enthusiastic review! We're delighted to hear that our technician provided exceptional service and valuable tips on maintaining your appliances.
Sears Home Services on September 23, 2024
Doug S
Very knowledgeable and explained in a winsome and understanding way what he was doing and what we could do to extend the life of our machine as well as get better results. This is a man that represents Sears and a&e very well.
Customer service response - Thank you for your wonderful feedback, Doug! We're delighted to hear our technician provided valuable insights and represented Sears Appliance Repair so well.
Sears Home Services on September 11, 2024
Jerry P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 25, 2024
Brian E
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 13, 2024
Mark T
Tech is very professional and although a come back was very polite and neat, cleaning up after his work fmwas finished.
Customer service response - We're delighted to hear about your positive experience with our technician's professionalism and cleanliness. Thank you for your feedback!
Sears Home Services on August 13, 2024
sharon H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 12, 2024
Larry P
Customer service response - Thank you so much for the fantastic 5-star rating, Larry! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 31, 2024
Margaret N
The technician was very friendly and knowledgeable. I appreciate him fixing my refrigerator
Customer service response - Thank you for your kind words! We’re thrilled to hear you were satisfied with our service and the expertise of our technician.
Sears Home Services on July 25, 2024