1040 Annapolis Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donna L
Technician was fast and efficient. He diagnosed the problem and de owe buy a new stove, rather than spending $1100 for parts and labor.
Customer service response - Thank you for your 5-star review, Donna! We're pleased to hear our technician provided fast and efficient service and offered a practical solution for your stove.
Sears Home Services on May 15, 2025
Latoya L
Paul Brady was awesome and fixed another employee’s mistake! My dryer wasn’t working for two months! Thank you only to Paul!
Customer service response - Thank you for your 5-star review, Latoya! We're delighted to hear that Paul was able to fix the issue with your dryer and provide awesome service.
Sears Home Services on May 12, 2025
Emily K
Our tech was wonderful, polite, efficient, timely and very professional!
Customer service response - Thank you for your 5-star review, Emily! We're delighted to hear that our technician provided wonderful, polite, and professional service.
Sears Home Services on May 09, 2025
Jerry K
Polite, knowledgeable, and communicated well.
Customer service response - Thank you for your 5-star review, Jerry! We're pleased to hear that our technician was polite, knowledgeable, and communicated well.
Sears Home Services on May 04, 2025
Francis S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 01, 2025
Nancy S
Tyrone diagnosed my 14 yo washing machine’s issue and recommended replacement as the parts were no longer available. He worked with my home warranty company to quickly authorize it. I appreciate his professionalism and his courteous service.
Customer service response - Thank you for your 5-star review, Nancy! We're delighted to hear that Tyrone provided professional and courteous service in assisting with your washing machine replacement.
Sears Home Services on April 30, 2025
Mary N
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 28, 2025
Nancy S
Paul Brady is great asset to your company. On his first visit, he quickly diagnosed the problem. On the second visit he replaced all parts related to the heating of the dryer. He communicated with your automated system to tell me he was on the way and cleaned up after his quick visit.
Customer service response - Thank you for your 5-star review, Nancy! We're delighted to hear that Tyrone provided prompt and courteous service in diagnosing your washer.
Sears Home Services on April 24, 2025
Latasha M
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 17, 2025
Catherine M
Thank you Donald for fixing our oven. Professional, kind, helpful!!!!
Customer service response - Thank you for your 5-star review, Catherine! We're delighted to hear that Donald provided professional, kind, and helpful service in fixing your oven.
Sears Home Services on March 31, 2025
