1040 Annapolis Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (118 reviews)

Jerry P

August 25, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 25, 2024

Brian E

August 13, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 13, 2024

Mark T

August 13, 2024

Tech is very professional and although a come back was very polite and neat, cleaning up after his work fmwas finished.

Source: Google

Customer service response - We're delighted to hear about your positive experience with our technician's professionalism and cleanliness. Thank you for your feedback!

Sears Home Services on August 13, 2024

sharon H

August 12, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 12, 2024

Larry P

July 31, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Larry! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 31, 2024

Margaret N

July 25, 2024

The technician was very friendly and knowledgeable. I appreciate him fixing my refrigerator

Source: Google

Customer service response - Thank you for your kind words! We’re thrilled to hear you were satisfied with our service and the expertise of our technician.

Sears Home Services on July 25, 2024

Donna T

July 12, 2024

When I finally got someone to come for the appointment everything was ok. It is very hard to get in contact with a real person and the system you have to use to communicate with them, I found to be difficult and time consuming. The thing you need to discuss or get handled is not one of the options and it just keeps going on and on. Whoever is designing the system handling incoming calls needs to deal with the general public to redo the design to create a system that works better and faster.

Source: Google

Customer service response - We apologize for the difficulties you experienced with our communication system and appreciate your feedback on making it more user-friendly. Thank you for bringing this to our attention.

Sears Home Services on July 11, 2024

Scott C

June 27, 2024

Excellent and Knowledgeable Professional!! Laser focused to resolve the issues and problems!! He can and does practically rebuild systems!! Explains and shows all his work!! Olimpiu Is a master TECH!! Excellent Gentleman too!! A++

Source: Google

Customer service response - We're thrilled to hear about your great experience with Olimpiu and appreciate your recognition of his expertise and professionalism. Thank you for your A++ review!

Sears Home Services on June 27, 2024

Maggie S

June 25, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Maggie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 25, 2024

Sandy W

June 23, 2024

He was great

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience.

Sears Home Services on June 23, 2024

Average Rating: 4.4/5 (118 reviews)