1040 Annapolis Mall Reviews

My service went off without a hitch! He told me good tips for caring for my heater. I would say he was an excellent technician!

Once at my home, Odaine was very friendly and courteous. My only issue is not with the tech, it's having to keep from 7 a.m. to 6 p.m. open just for a preventive maintenance (p.m.) visit. Booked out as earlier as I could and hoping to get an early arrival just for the tech not arriving until 5:00 p.m. Wish p.m. visits would go back to 4-hour windows vs. having to keep an entire day open. Again, Odaine was very professional which is why I gave HIM the 5 stars.

Very professional and informative.

Excellent service plan repair, tech was on time, polite, professional, and explained all aspects of the washer and repair to me.

My technician was polite and efficient. He clearly explained the problem with my washer and the solution.

James had no trouble fixing my washer. Service is great with Sears. Their only downside is my appointment was from 7am-6pm but there is an app to her more information on when they may possibly show up but my time changed a few times otherwise service was great.

Service man was very knowledgeable and experienced and was good about sharing his knowledge.