120 Customer Reviews

Loading scheduler...
SERVICES AVAILABLE IN Saugus
Are you looking for home services in Saugus? We've got you covered! Whether you need appliance repair, heating and air conditioning service, or carpet cleaning, we have experts in your area.
Schedule your repair service appointment today!
Here's what one of our technicians says about working for Sears Home Services:
As a local technician in Saugus, Massachusetts, I've been serving this community for over 15 years, and it's been an absolute pleasure. There's something special about working in a town where everyone knows each other and where trust is built over time. Whether it's fixing a faulty fridge or tuning up a lawn mower, I take pride in getting things done right the first time. If you're ever in need of reliable appliance repair near me, you can count on me and my team to deliver top-notch service with a smile. We're just a call or text away, ready to help keep your home running smoothly.
LOCATIONS NEAR SAUGUS
FIVE STAR SERVICE
With more than 500k 5-Star Reviews, you don't have to take our word for it.
VERY PROFESSIONAL SERVICE BY RUDY
I found Rudy to be very knowledgeable, polite, and professional.
Ellen B, Lynn, MA
May 15, 2026
Nice
Professional and got the job done quickly but with care
Sarah H, Revere, MA
April 28, 2026
Great tech
Worked fast, cleaned up, and left everything better than it was.
Carlos C, Saugus, MA
April 13, 2026
Knowledgeable person
Stephen is very professional, knowledgeable . He tells you exactly what you need to have done and fixes the problem quickly.
Kristin F, Lynn, MA
March 14, 2026
GREAT JOB BY RICKEY
Rickey was wonderful. He was determined to do a good job, and he certainly did. He was polite, professional, and knowledgeable.
Ellen B, Lynn, MA
February 17, 2026
Dishwasher repair, Rudy M
Rudy did a great job. Professional service delivered on time.Excellent 👍
Edward M, Saugus, MA
January 28, 2026
?
Vonzell was very nice and did a great job.I was happy he came when he said he would and got my washer working again.I would recommend the service.
Jean S, Revere, MA
December 19, 2025
Good service, when they finally get here.
I had to fix my dishwasher . . . was leaking a bit. So, I called Sears and set up the appointment. Got a quick response, with a date for the service, saying they'd show up sometime between 8 and 5 that day. Okay, I could deal with that up to a point, but NOT the day of, when it was still from 8 to 5. Do I have a whole day to stay home and sit around until the service guy shows up? NO! Why can't they give a small window? I'd even feel better with 8 to noon, or noon to 4, but it's crazy to expect us to hang around ALL day. Get your act together and come up with a better system that puts more emphasis on customer service. Thank you!
John N, Melrose, MA
December 17, 2025
Washer
Jamie was great, very efficient . He arrived earlier than scheduled.
Patricia D, Reading, MA
December 17, 2025
Excellent
Did a good job fix it very quick Was very professional
Antonio Z, Lynn, MA
December 12, 2025
