Appointment Lookup
802-552-4364
1009 S Washington St Reviews
Read reviews from customers who used our services at 1009 S Washington St
Total reviews
267
Average Rating
4.5/5
David L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767921891257
Our repair man was very polite and explained how he was diagnosing the problem. Once it was complete, he educated us and allowed us to make the decision moving forward. He was exceptional!
Kathleen S,
Customer service response - Thank you for your review, Kathleen! We're glad to hear our repairman was polite, informative, and exceptional in assisting you.
Sears Home Services on 1766974890166
Rebecca H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766450623762
Great repair!
Peter D,
Customer service response - Thank you for your review, Peter! We're glad to hear you were satisfied with the repair.
Sears Home Services on 1766105667990
John is great and very honest and friendly will have him back again if I need a repair
Shelby,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1763691325084
Papa D,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1763691457724
Kelly P,
Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1763691457737
Technician came on time, quick repair. Great job
Rosa R,
Customer service response - Thank you for your review, Rosa! We're glad to hear the technician was punctual and completed the repair quickly.
Sears Home Services on 1763429703113
I am so happy with the service from Sears. The technician Steve was amazing. He was professional, polite, knowledgeable and honest. He overhauled my riding mower. It is running like its new. The total cost was more than reasonable. So glad I went with this company and that they sent a wonderful representative of the company. Many thanks.
C T,
Customer service response - Thank you for your review! We're glad to hear Steve was professional, knowledgeable, and that your riding mower is running like new.
Sears Home Services on 1763084140640
Paul came and diagnosed the problem quickly, helped me manage all the steps with the AI customer service (took three tries!) , ordered the part, and made an appointment to come back to fix it. He was professional and polite. The part arrived the next day, and Sears contacted me asking if I wanted an earlier appointment. The new time was more convenient and so Zach came out today. He was professional, polite, clean and organized. He explained what he was doing and gave me tips each step of the way (I asked for that). Both service people were wonderful! Customer service on the phone was very frustrating, however, and I hope they bring back real people soon instead of being AI only.
Jodilyn S,
Customer service response - Thank you for your review, Jodilyn! We're glad to hear Paul and Zach were professional and helpful. We apologize for the frustration with the AI customer service and appreciate your feedback.
Sears Home Services on 1762736764403
