Appointment Lookup
802-552-4364
1009 S Washington St Reviews
Read reviews from customers who used our services at 1009 S Washington St
Total reviews
281
Average Rating
4.5/5
Did not like that this repair tied up 3 days. First day got too late to get to me. 2nd day didn’t have part. So he ordered it. 3rd day completed. Tech Richard was great!!
Deborah P,
Customer service response - Thank you for your feedback, Deborah! We're glad to hear Richard was great, and we apologize for the inconvenience of the repair taking three days.
Sears Home Services on 1790464264490
Mike was great! Good service and he explained everything as he worked. I just wish Sears didn’t have to send me 10 texts and 8 emails for one appointment….
Jon B,
Customer service response - Thank you for your feedback, Jon! We're glad to hear Mike provided great service and clear explanations, and we apologize for the excessive communication regarding your appointment.
Sears Home Services on 1789755866519
Winthrop R,
Customer service response - Thank you for the amazing 5-star review, Winthrop! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789068370324
Mike from Sears was knowledgeable and professional. I got Sears plan to cover my appliances.
Elena K,
Customer service response - Thank you for your feedback, Elena! We're glad to hear Mike was knowledgeable and professional, and that you chose a Sears plan to cover your appliances.
Sears Home Services on 1788452171545
Very professional and helpful explaining the issues for repair. Excellent work and great customer service!!
janet A,
Customer service response - Thank you for your feedback, Janet! We're glad to hear the service was professional, helpful, and provided excellent customer service.
Sears Home Services on 1788445575615
Tried very hard to find a leak in my dishwasher without success. This is the second technician that could not see/find the leak. This was a recall appointment.
Susan B,
Customer service response - Thank you for your feedback, Susan! We're glad to hear our technicians are making every effort to resolve the issue with your dishwasher.
Sears Home Services on 1785445335450
The service technician was knowledgeable & made quick work of switching out the old condenser fan motor for the new. When he finished, he secured the back, plugged the fridge back in & reset the temperature controls. It's running quietly & maintaining the set temps.
Cathy D,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear the service technician was knowledgeable and efficient, and that your fridge is running quietly and maintaining the set temperatures.
Sears Home Services on 1784924348472
The service man was knowledgeable and got the job done quick. He gave us an honest opinion on weather or not he would have done the repair or purchased new. We opted to repair and feel good about the choice. Would use them again.
Esther P,
Customer service response - Thank you for your feedback, Esther! We're glad to hear the service man was knowledgeable, quick, and provided an honest opinion, and that you feel good about your decision to repair.
Sears Home Services on 1784593583510
Knowledgeable and professional
Necole L,
Customer service response - Thank you for your feedback, Necole! We're glad to hear you found our service knowledgeable and professional.
Sears Home Services on 1784061542600
Syed A,
Customer service response - Thank you for the amazing 5-star review, Syed! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783254268257
Jarrod C,
Customer service response - Thank you for the amazing 5-star review, Jarrod! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782937951597
Zac was in time, friendly and knowledgeable. He fixed the issue under 1/2 hour.
Sue W,
Customer service response - Thank you for your feedback, Sue! We're glad to hear Zac was on time, friendly, and knowledgeable, and that he fixed the issue quickly.
Sears Home Services on 1782748141732
Very professional and good. I would recommend!
Karlmarx B,
Customer service response - Thank you for your feedback, Karlmarx! We're glad to hear you found the service professional and good, and appreciate your recommendation.
Sears Home Services on 1782241441958
Stephen was outstanding. He was on time (at the beginning of the service window coming over an hour away), knew the product and promptly and pleasantly solved the problem. Can't think of anything about his service that I would say needs improvement.
Robert C,
Customer service response - Thank you for your feedback, Robert! We're glad to hear Stephen was outstanding, punctual, knowledgeable, and provided excellent service.
Sears Home Services on 1780748206361
Sathyapriya M,
Customer service response - Thank you for the amazing 5-star review, Sathyapriya! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780172348041
Very nice polite guy. Will like to have him back no time soon. Thank u for your time
Sharon T,
Customer service response - Thank you for your feedback, Sharon! We're glad to hear the technician was polite and that you appreciated his service.
Sears Home Services on 1779459979766
Very professional, punctuatal, and knowledge. He diagnosed and fixed our issue quickly and was very clean.
Rick C,
Customer service response - Thank you for your feedback, Rick! We're glad to hear the technician was professional, punctual, knowledgeable, and resolved your issue quickly.
Sears Home Services on 1778809262607
Judith M,
Customer service response - Thank you for the amazing 5-star review, Judith! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777689711979
Paulo was unbelievable! Extremely knowledgeable explained each step definitely was not lazy was thorough. I hope I get him each time! Great service!
Josephine,
Customer service response - Thank you for your feedback, Josephine! We're glad to hear Paulo was knowledgeable and thorough, providing great service.
Sears Home Services on 1777477685012
Ann P,
Customer service response - Thank you for the amazing 5-star review, Ann! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776192391718
Niharika V,
Customer service response - Thank you for the amazing 5-star review, Niharika! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775580491832
Knowledgeable, friendly, and respectful. Thank you!
Jimmy P,
Customer service response - Thank you for your review, Jimmy! We're glad to hear our team was knowledgeable, friendly, and respectful.
Sears Home Services on 1774490971188
Polite, friendly, fast
Elizabeth C,
Customer service response - Thank you for your review, Elizabeth! We're glad to hear our service was polite, friendly, and fast.
Sears Home Services on 1774227271579
Very thorough. Explained issue to me in way understandable and was able to fix issue
George G,
Customer service response - Thank you for your review, George! We're glad to hear our technician was thorough and explained the issue clearly while fixing it.
Sears Home Services on 1773360777890
Erick was awesome! He was extremely polite, professional and knowledgeable. He was able to diagnose the problem with our washing machine almost immediately. Thanks!
David Z,
Customer service response - Thank you for your review, David! We're glad to hear Erick was polite, professional, and quickly diagnosed the issue with your washing machine.
Sears Home Services on 1772419702562
