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1009 S Washington St Reviews
Read reviews from customers who used our services at 1009 S Washington St
Total reviews
267
Average Rating
4.5/5
Mark B,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1729811131664
The Sears Appliance repairman showed up on time and diagnosed the problem with my washer very quickly. After some conversation I felt it was a fix I could handle myself but I will definitely use Sears again in the future when the need arises.
Dean,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1729744112545
On time, explaned problem and fux.
Theresa M,
Customer service response - Thank you for your feedback! We're glad to hear our technician was punctual and provided a clear explanation of the problem and fix.
Sears Home Services on 1728552381475
Jeffrey M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1728192575808
The technician did a great job fixing the seal on my freezer. Thank you!
Rose,
Customer service response - Thank you for your kind words, Rose! We're delighted to hear that our technician successfully fixed your freezer seal.
Sears Home Services on 1727836063501
Great personality, smart worker, very knowledgeable!! Thank you Gary!! Lawn looks great now. Mower is working like new!!
Eric H,
Customer service response - We're thrilled to hear about your positive experience with Gary! Thank you for your feedback, and we're glad your mower is working like new.
Sears Home Services on 1727836126047
Mansoor A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1727751319209
READ THIS BEFORE BUYING THEIR WARRANTY. LY 5 STAR REVIEW IS SOLELY FOR THE TECH I HAD COME IN TODAY NOT FOR SEARS OR THIS WARRANTY PLAN. I love the tech that finally came HOWEVER I would NOT recommend anyone purchasing this warranty. I was originally scheduled for Wed. I was waiting outside for the tech. He arrived, pulled up, turned around in my neighbors driveway and drove off all while we were looking right at him. I immediately called his cell and Sent him texts and which he read and ignored. He then reported that he COMPLETED the job. Very unprofessional. He also reported he completed the repair and he never even got out of his truck 🤬Sears rescheduled me for the next day I again waited ALL DAY and no one showed this time The 3rd unpaid day out of work I FINALLY got a competent tech, who had been here for a previous repair, who was professional and very apologetic for the experiences. If I could book direct with this person I would keep the warranty but I cannot so I am cancelling it as it is nothing but a hassle.
Sheri B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1727322437260
Brian T,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1726786718636
Rakema W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1725419688118
