1235 Worcester St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (110 reviews)

Bob S

July 25, 2024

Steve was great!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear Steve provided great service.

Sears Home Services on July 25, 2024

Juliette F

July 23, 2024

Rudy was great. But Sears repair is the most disorganized, frustrating company I've ever done business with. Whatever they can get wrong, they get wrong. Thankfully the technician this time was competent and got the job done, but only after Sears screwed up the schedule several times. So done with this service. Do yourself a favor and do not sign up for one of their plans - not worth it.

Source: Google

Customer service response - We're truly sorry for the disorganization and scheduling issues you experienced. Thank you for acknowledging Rudy's competency and for taking the time to share your feedback.

Sears Home Services on July 24, 2024

Judie H

July 26, 2024

Very nice and competent tech who explained everything.

Source: Google

Customer service response - A big thank you, Judie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 22, 2024

Ephi M

July 20, 2024

Rickey was amazing. On time, found the issue pretty quickly, had the part in his car, fixed the issue. Very knowledgeable.

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear Rickey provided such efficient and knowledgeable service.

Sears Home Services on July 20, 2024

sandra M

July 15, 2024
Source: Google

Customer service response - A big thank you, sandra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 15, 2024

Mukesh C

July 14, 2024
Source: Google

Customer service response - A big thank you, Mukesh, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 15, 2024

Kathryn C

July 14, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on July 15, 2024

Derek K

July 12, 2024
Source: Google

Customer service response - A big thank you, Derek, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 12, 2024

Robert G

July 02, 2024

Conscientious and dedicated to fixing the issue.

Source: Google

Customer service response - Thank you for recognizing our dedication to solving problems. We're glad we could meet your expectations!

Sears Home Services on July 03, 2024

Melanie M

June 27, 2024

Wintley was great--I was glad to see him at the early end of window I'd been given, and he had the actual part needed (not the one that had been ordered), diagnosed another problem with the vent, and was both kind and efficient.

Source: Google

Customer service response - Thank you for sharing your positive experience with Wintley; we're thrilled he exceeded expectations with his efficiency and kindness. It's great to hear he also spotted and addressed an additional issue, ensuring your appliance is in top shape.

Sears Home Services on June 27, 2024

Average Rating: 4.4/5 (110 reviews)