100 Commercial Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Edmund G
Excellent communication and follow-up Tara is obviously committed to customer satisfaction
Customer service response - Thank you for your positive feedback, Edmund! We're pleased to hear that Tara's excellent communication and commitment to customer satisfaction made a difference.
Sears Home Services on July 24, 2025
Elia N
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 17, 2025
Beth D
Jorge was prompt, efficient and diagnosed my problem quickly. He explained the situation clearly. Glad to have gotten him through Sears Appliance Repair.
Customer service response - Thank you for your positive feedback, Beth! We're pleased to hear that Jorge was prompt, efficient, and provided clear explanations.
Sears Home Services on July 09, 2025
Kathy K
The technician was promp and very polite. He installed the new part and the dryer is working.
Customer service response - Thank you for your positive feedback, Kathy! We're pleased to hear that our technician was prompt and polite, and that your dryer is working well.
Sears Home Services on June 26, 2025
ghada B
Very respectful, honest and knowledgeable !!
Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician was respectful, honest, and knowledgeable.
Sears Home Services on June 25, 2025
Erin R
Tara did a great job.
Customer service response - Thank you for your positive feedback, Erin! We're pleased to hear that Tara did a great job.
Sears Home Services on June 25, 2025
Alan N
Tara was friendly and efficient , he gets a 5, scheduling using AI does not work for your service .I had 8 rescheduled appointments due to overbooking , lack of technician in my area and AI issues according to your benefits team staff. I was without repair for over two months. I will be shopping around when my policy period nears it's end.
Customer service response - Thank you for your feedback! We're glad to hear Tara provided excellent service, and we apologize for the scheduling issues you encountered.
Sears Home Services on June 12, 2025
Tim G
Fast, Friendly Service. He did a great job
Customer service response - Thank you for your positive feedback, Tim! We're pleased to hear you received fast and friendly service.
Sears Home Services on June 10, 2025
MrPurfectDark
Friendly and Polite and very knowledgeable
Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician was friendly, polite, and knowledgeable.
Sears Home Services on May 27, 2025
Nancy N
Technician was very knowledgeable, helpful, courteous. We are very pleased.
Customer service response - Thank you for your positive feedback, Nancy! We're pleased to hear that our technician was knowledgeable, helpful, and courteous.
Sears Home Services on May 20, 2025