100 Commercial Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elyse L
The technician was fine but we never got a call, text, or email for a smaller window aside from 8-5, then when I finally called at 11:15am I got a text with a link that had a window of 11-1. The window changed to 2:30-5 but again no notification via call, text, or email that the window had changed. I shouldn't have to stay on the link to see if something changes. We wasted the whole day because the technician didn't come till 4 because we never knew when to expect him until the 2:30-5 window and then he called at 3. IDK who updates the link but it should auto-send notifications when things change and I only got the link via text because I finally called after waiting from 8-11 for something or someone to give a smaller window.
Customer service response - A big thank you, Elyse, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 25, 2024
Barbara H
Customer service response - A big thank you, Barbara, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 21, 2024
Caryn S
Fixed problem efficiently and professionally.
Customer service response - Thank you for taking the time to leave this positive review. We are glad to hear that we were able to fix the problem efficiently and professionally for you. We appreciate your feedback!
Sears Home Services on February 05, 2024
Norine D
John T
SEBASTIAN C
Roderick H
The service technician was friendly and knowledgeable.
mark R
Khimar was friendly and professional.
Catherine G
We were extremely happy with Sears service. Easy to make an appointment online and the service tech contacted me and kept me up to date on his arrival time. Found the problem right away. Will definitely use Sears again if the need arises.
Eli M
Khimar, the contractor who came to check out my dryer, was great! Our dryer is now working efficiently, is not loud anymore, and the burning smell is gone! Sears - thanks for contracting Khimar!
