793 Iyannough Road Rte 132 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (51 reviews)

j M

December 12, 2024

Shane was excellent - he fixes the problem with the washing machine and we’re back in business- thank you

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear Shane was able to fix your washing machine and get you back in business.

Sears Home Services on December 12, 2024

Steve I

December 07, 2024

Great experience with this tech. Interesting guy, and I learned a ton from him!! Very pleased.

Source: Google

Customer service response - Thank you for your positive feedback, Steve! We're delighted to hear you had a great experience and learned a lot from our technician.

Sears Home Services on December 08, 2024

Loretta S

November 23, 2024

I've used Sears repair service several times and have always received excellent service from tech Shane. He is very knowledgeable and easily explains all details of work being done.

Source: Google

Customer service response - Thank you for your positive feedback, Loretta! We're delighted to hear that Shane consistently provides you with knowledgeable and excellent service.

Sears Home Services on November 23, 2024

Richard C

November 22, 2024

Mark (Technician) was completely professional and very efficient. He was very careful removing our dishwasher to perform the repairs.

Source: Google

Customer service response - Thank you for your positive feedback! We're pleased to hear that Mark provided professional and efficient service while handling your dishwasher repair.

Sears Home Services on November 21, 2024

Margarita P

October 13, 2024

Shane provided a clear explanation of his work and gave practical advice for observing and monitoring the performance of the washer.

Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 13, 2024

John B

October 03, 2024

Tech was prompt, knowledgable and courtous.

Source: Google

Customer service response - Thank you for your positive feedback about our technician's promptness, knowledge, and courtesy. We're delighted to hear you had a great experience with our service!

Sears Home Services on October 03, 2024

Natan C

October 03, 2024

Finally got our washer fixed today had to switch a technician and he had the machine working in an hour the first technician gets zero star on top of that guy was a complete creep Shane something was his name! If you need help with appliances and he shows up call back and ask for someone else

Source: Google

Customer service response - Thank you for your feedback, Natan. We're glad to hear your washer was fixed promptly, but we're sorry to learn about your initial experience and will address it internally.

Sears Home Services on October 03, 2024

Chester L

September 27, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 26, 2024

Dennis G

September 21, 2024

Shane was very thorough and knowledgeable. He explained the situation effectively.

Source: Google

Customer service response - Thank you for your positive feedback about Shane's service! We're pleased to hear that he provided thorough and knowledgeable assistance.

Sears Home Services on September 21, 2024

JoAnn L

September 05, 2024

Scott was great! Found the problem, had the part on the truck. He approached his visit positively and professionally.

Source: Google

Customer service response - Thank you for your wonderful feedback about Scott's service! We're thrilled he could resolve the issue efficiently and professionally.

Sears Home Services on September 05, 2024

Average Rating: 4.6/5 (51 reviews)
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