793 Iyannough Road Rte 132 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fat L
Karen K
Debra L
Mark was very professional, explained things to me.
Susan C
All good.
Melvin W
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 05, 2024
Diane L
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on August 25, 2024
Richard C
I am not sure of anything.Did not know that he was here.Found out when I received the bill.So do not know how to rate it
Customer service response - We apologize for any confusion regarding our service visit and appreciate your feedback to improve our communication. Thank you for bringing this to our attention.
Sears Home Services on August 08, 2024
Robert C
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on May 28, 2025
Patty
I didn't know they were still in service. Don't waste your money, horrible service and repair men. I was under contract with my dryer they sent a very sullen guy who took the dryer apart worked on it and then was going to put it back together without cleaning the lint & dust piled up on the inside. He said he wasn't and I said okay calling your boss then he got real mad but his boss told him to clean. it. Next my dishwasher stopped working they sent a guy, he had to order a part a month later and now past contract time the part came in & he replaced it only to find it needed another part, finally got that and I asked if he tried it and he said yes it works fine. Went to do dishes that night and it would spray that was it , didn't clean or work right, I called they never called back and I called several times. Now I have no dishwasher so be careful with Sears.
Customer service response - We apologize for the trouble you've faced, Patty. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on February 17, 2025
Glenn
I feel this service is a scam. After verifying with Shane that he is qualified to test the resistance of the parts he comes over and tests…nothing! He claims the refrigerator icing issue is from leaky seals (I highly doubt it). He writes me up an estimate for $1,000. If it costs $1,000 to fix “leaky seals,” based upon his word (no diagnostic testing), then no one is apt to fix anything. This felt like a sell job to grab a quick $140 and split. He didn’t even defrost the coils or check the drain. SMH
Customer service response - We're really sorry to hear about your experience, Glenn. This isn’t the service we aim to provide. Please send us an email at BRS3@transformco.com with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on February 13, 2025
