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802-552-4364
793 Iyannough Road Rte 132 Reviews
Read reviews from customers who used our services at 793 Iyannough Road Rte 132
Total reviews
108
Average Rating
4.5/5
Melvin W,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707174376973
shirley G,
Customer service response - Thanks for the great rating, Shirley! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1778792918222
Unfortunately after the repair was completed went to use my washer it flooded my basement. Tried to call sears not a good number to talk to anyone. What is a good number The part came today know I have to wait to Aug 4th to fix my washer. This is unacceptable.spending more money at the laundry mat. Taking. Time off from work plus they charged me another 100 deductible.
Stephen E,
Customer service response - We're sorry to hear about the flooding issue, Stephen. Please contact us directly so we can address this matter promptly. Thank you for bringing it to our attention.
Sears Home Services on 1753659804564
Diane L,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1724565199857
I am not sure of anything.Did not know that he was here.Found out when I received the bill.So do not know how to rate it
Richard C,
Customer service response - We apologize for any confusion regarding our service visit and appreciate your feedback to improve our communication. Thank you for bringing this to our attention.
Sears Home Services on 1723161602856
Making an appointment was difficult and unfriendly, the many text reminders/confirmations annoying. Luckily, Tyrell was professional, efficient, and helpful. I much prefer human communication.
Susan F,
Customer service response - We apologize for the inconvenience with the appointment process, Susan. Thank you for your feedback, and we're glad to hear Tyrell provided professional and efficient service.
Sears Home Services on 1775059470070
wynn A,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1749742340533
I will start by saying I cannot get this hour back and that is unfortunate. This service call started w Shane yelling at a sales rep that called about selling a service plan before he was able to diagnose it. The yelling got me off a conference call w a customer as I thought my wife was in danger. I did not realize you set up calls in conjunction with his arrival to sell a plan. Although Shane was able to diagnose the issue he did not fix it. I had someone else come in the next day to fix it. I would never use Sears ever again and would ask you to reconsider your sales practices as I thought it was high pressure, uninformed and not focused at all on the customer. To have Shane yell at the colleague was just very uncomfortable and it made me wish we never scheduled the call
Rob L,
Customer service response - We're really sorry to hear about your experience, Rob. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1776904912347
Subtract,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1768266538564
Very disappointed Could not speak to anyone to find out When the technician would come Spent the entire day waiting Technician finally arrived late afternoon
Alan G,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1765769013722
